My Windows 8.1 is stuck in an automatic repair loop, how can I fix this?

Anonymous
2014-01-02T16:49:35+00:00

my laptop will not boot at all, when I turn it on the screen shows 'preparing automatic repair' then 'diagnosing your PC'. After this, the screen shows 'your PC did not start correctly' and it doesn't work when I restart it so I selected advanced options. After this, if I click continue the repair screen appears again and I am redirected back to the same page. I can't access my desktop at all and an administrator hasn't been set on my laptop, so after clicking troubleshoot I can't refresh or reset my PC.After this I clicked on advanced settings and I cannot choose system restore, command prompt, system image recovery or startup repair because they either don't work or need an administrator and I haven't set one as I mentioned before. My last resort was startup settings which requires restarting the PC. 9 options are to choose from and I tried almost all and it won't boot up in safe mode. Help!

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-04-02T19:25:00+00:00

I've inserted the System Recovery disc 1 that came with the computer. No change.

Usually that means that that device is not higher than the hard drive in the boot device order.  You would probably need to get into your BIOS screen to change that.  See your User Guide or contact HP for more information.  Post your product id (e.g. what details you need to use HP's site to find your particular documentation and downloads but not your serial number) if you need someone to help interpret your user documentation.  In W7 HP had a nice tool that gave me those details.  I never found anything analogous from W8, except in bits and pieces.

HTH

Robert Aldwinckle


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  1. Anonymous
    2016-06-13T13:13:49+00:00

    I formatted one drive. And I got the same error message as before

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  2. Anonymous
    2016-06-14T05:09:52+00:00

    Hello Sarah,

    Thank you for updating on the issue.

    You may try updating BIOS from the computer or motherboard manufacturer's website and then try to format the drive.

    Refer:

    http://windows.microsoft.com/en-us/windows/bios-faq

    Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

    Thank you

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  3. Anonymous
    2016-06-18T17:31:05+00:00

    my laptop will not boot at all, when I turn it on the screen shows 'preparing automatic repair' then 'diagnosing your PC'. After this, the screen shows 'your PC did not start correctly' and it doesn't work when I restart it so I selected advanced options. After this, if I click continue the repair screen appears again and I am redirected back to the same page. I can't access my desktop at all and an administrator hasn't been set on my laptop, so after clicking troubleshoot I can't refresh or reset my PC.After this I clicked on advanced settings and I cannot choose system restore, command prompt, system image recovery or startup repair because they either don't work or need an administrator and I haven't set one as I mentioned before. My last resort was startup settings which requires restarting the PC. 9 options are to choose from and I tried almost all and it won't boot up in safe mode. Help!

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  4. Anonymous
    2016-07-03T23:53:12+00:00

    RE: " I would like to tell you that when we buy OEM computer which comes in-built with Windows® operating system they provide a Recovery Partition in-built. This partition helps to recover our computer from problems. In short it plays the role of the installation media.

    "

    Yes  I would be a dummy to not know that.

    I have  been programming computers since I wrote video games   in the 1980's back before i even Had hard drives and had to type each line of code in by hand. so i grasp that the  usually D: drive which is  a protected partition and  stores the files needed to restore the PC. 

       I have also  worked in PC repair shops professionally and i am an elecronics technician and  in the course of repairing Peoples PC's    2 times  so far  I have seen   that partition , even though it is a separate partition and protected etc I know But I Have seen     it  become corrupted by malware.

    I have no idea how but it was.

    And in this case,  the above post, about my New (then when i posted this)  HP PC with Windows® 8.1   for whatever reason the restore would Never complete I tried every option, .I  finally repaired it by hand by  formatting the drive, installing Linux, then Grub2  boot loader and I now load Windows 8.1 with a chain loader from the Grub menu at boot, and it works great,  and at shut down I use a .batch file   or a "shortcut  I made using the code  "shutdown /s /t 0"

     so it will do a "clean" complete shutdown and not a usual hybrid shutdown,  for if I shutdown  the old normal way it returns to the Infinite repair loop and in ome manner I have not determined it corrupts the MBR and I had to manuallr rebuild it again! I did that twice before I  thought to majke a shutdown  button usins "shutdown /s /t 0"

    and It has worked  Fine ever since, and  even updates have been ok, . But  I doubt  that this solution is Not  for the average user  so I did not post it here.

    Well till now.

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