My Windows 8.1 is stuck in an automatic repair loop, how can I fix this?

Anonymous
2014-01-02T16:49:35+00:00

my laptop will not boot at all, when I turn it on the screen shows 'preparing automatic repair' then 'diagnosing your PC'. After this, the screen shows 'your PC did not start correctly' and it doesn't work when I restart it so I selected advanced options. After this, if I click continue the repair screen appears again and I am redirected back to the same page. I can't access my desktop at all and an administrator hasn't been set on my laptop, so after clicking troubleshoot I can't refresh or reset my PC.After this I clicked on advanced settings and I cannot choose system restore, command prompt, system image recovery or startup repair because they either don't work or need an administrator and I haven't set one as I mentioned before. My last resort was startup settings which requires restarting the PC. 9 options are to choose from and I tried almost all and it won't boot up in safe mode. Help!

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-04-02T19:25:00+00:00

I've inserted the System Recovery disc 1 that came with the computer. No change.

Usually that means that that device is not higher than the hard drive in the boot device order.  You would probably need to get into your BIOS screen to change that.  See your User Guide or contact HP for more information.  Post your product id (e.g. what details you need to use HP's site to find your particular documentation and downloads but not your serial number) if you need someone to help interpret your user documentation.  In W7 HP had a nice tool that gave me those details.  I never found anything analogous from W8, except in bits and pieces.

HTH

Robert Aldwinckle


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  1. Anonymous
    2015-07-30T15:21:40+00:00

    Hi,

    I have similar issue with windows 8.1 in my tablet( iball slide wq32). It got stuck in automatic repair loop. I almost tried everything which was mentioned above. None of it worked. It still shows 'startup repair couldn't repair your PC'. 

    Help 😕

    hello,

    how did you solve the problem? I am facing the same problem with iball slide wq32. Please help me.

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  2. Anonymous
    2015-07-31T03:50:28+00:00

    same problem with iball slide wq32

    Can you answer the questions I asked Sameera?

    (RSS View of this thread and Find  iBall)

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  3. Anonymous
    2015-08-13T20:34:45+00:00

    Hi,

    Since Automatic Repair fails to repair your PC, now select "Advanced options" and then "Troubleshoot" and try these steps:

    b.Select "Advanced options" and then select "Command Prompt".

    c.If prompted, enter in the password for the user name.

    d.At the Command Prompt, type the following commands and hit enter.

    bootrec /fixMBR bootrec /Fixboot bootrec /rebuildBCD

    Restart the computer and check the issue.

    I would be grateful if u reply to this. 

    I tried the above cmd method. First two gave me successfully message. 

    But with rebuildBCD it showed me windows installations 0.

    i am facing this issue after downgrading from windows 10 to 8.1 . The whole

    process was completed with out any problems. Please help.

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  4. Anonymous
    2015-08-24T12:51:26+00:00

    My pc won't show me my account. I never had a password but definitely had an account that would always turn on. But I can't restart my PCs as there are so many games and files on there. My laptop is only a yer old and cot me loss of money to get fixed from the initial problem but since I got it back it hasn't got off the automatic repair loop

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