My Windows 8.1 is stuck in an automatic repair loop, how can I fix this?

Anonymous

my laptop will not boot at all, when I turn it on the screen shows 'preparing automatic repair' then 'diagnosing your PC'. After this, the screen shows 'your PC did not start correctly' and it doesn't work when I restart it so I selected advanced options. After this, if I click continue the repair screen appears again and I am redirected back to the same page. I can't access my desktop at all and an administrator hasn't been set on my laptop, so after clicking troubleshoot I can't refresh or reset my PC.After this I clicked on advanced settings and I cannot choose system restore, command prompt, system image recovery or startup repair because they either don't work or need an administrator and I haven't set one as I mentioned before. My last resort was startup settings which requires restarting the PC. 9 options are to choose from and I tried almost all and it won't boot up in safe mode. Help!

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Anonymous

I've inserted the System Recovery disc 1 that came with the computer. No change.

Usually that means that that device is not higher than the hard drive in the boot device order. You would probably need to get into your BIOS screen to change that. See your User Guide or contact HP for more information. Post your product id (e.g. what details you need to use HP's site to find your particular documentation and downloads but not your serial number) if you need someone to help interpret your user documentation. In W7 HP had a nice tool that gave me those details. I never found anything analogous from W8, except in bits and pieces.

HTH

Robert Aldwinckle

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156 additional answers

Anonymous

2017-01-12T00:11:53+00:00

Hi,

Since Automatic Repair fails to repair your PC, now select "Advanced options" and then "Troubleshoot" and try these steps:

b.Select "Advanced options" and then select "Command Prompt".

c.If prompted, enter in the password for the user name.

d.At the Command Prompt, type the following commands and hit enter.

bootrec /fixMBR bootrec /Fixboot bootrec /rebuildBCD

Restart the computer and check the issue.

I tried but now it wont even start and just says critical process died
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Anonymous

2016-10-31T22:27:06+00:00
Hi,

To address your concern, we suggest that you try to disable the Automatic Startup Repair option.

To disable the Automatic Startup Repair, follow these steps:
1. In the Boot Options, choose Troubleshooting > Advanced Options > Command Prompt.
2. Once you're in Command Prompt, type the following and press Enter to run it: bcdedit /set {default} recoveryenabled No
3. Restart the computer.
You may also try to restore the Windows registry. To restore the registry from RegBack directory, please follow these steps:
1. In Command Prompt, type the following and press Enter to run it:
copy c:\windows\system32\config\RegBack\ c:\windows\system32\config* 2. If asked to overwrite files, type All and press Enter. 3. Type exit and press Enter to exit Command Prompt. 4. Restart your computer and check if the issue has been resolved.

Please update us with the results.
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Anonymous

2016-10-27T06:21:32+00:00

Hi

I followed all your steps,troubleshooting via command prompt.

It still doesn't work,it takes me to the same screen.

Any other methods you have for me to try out?
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Anonymous

2016-10-16T18:25:43+00:00

Turn on your computer spam press f12. Make your way to the bios. In system config deactivate secure boot. Sit back. breathe. Enjoy.
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