My Windows 8.1 is stuck in an automatic repair loop, how can I fix this?

Anonymous

my laptop will not boot at all, when I turn it on the screen shows 'preparing automatic repair' then 'diagnosing your PC'. After this, the screen shows 'your PC did not start correctly' and it doesn't work when I restart it so I selected advanced options. After this, if I click continue the repair screen appears again and I am redirected back to the same page. I can't access my desktop at all and an administrator hasn't been set on my laptop, so after clicking troubleshoot I can't refresh or reset my PC.After this I clicked on advanced settings and I cannot choose system restore, command prompt, system image recovery or startup repair because they either don't work or need an administrator and I haven't set one as I mentioned before. My last resort was startup settings which requires restarting the PC. 9 options are to choose from and I tried almost all and it won't boot up in safe mode. Help!

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Anonymous

I've inserted the System Recovery disc 1 that came with the computer. No change.

Usually that means that that device is not higher than the hard drive in the boot device order. You would probably need to get into your BIOS screen to change that. See your User Guide or contact HP for more information. Post your product id (e.g. what details you need to use HP's site to find your particular documentation and downloads but not your serial number) if you need someone to help interpret your user documentation. In W7 HP had a nice tool that gave me those details. I never found anything analogous from W8, except in bits and pieces.

HTH

Robert Aldwinckle

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156 additional answers

Anonymous

2015-01-19T05:31:54+00:00

Hi,

Thank you for your update on the issue.

If you still get the issue after running the sfc scan, then I would suggest you to run the DISM tool and check. In the Command prompt window, type the following commands and press enter after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

Check if the issue persists.

Post back your results for further assistance.
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Anonymous

2015-01-11T21:57:03+00:00

Hi i have the same problem. I got to the stage of typing in ....sfc/scannow and it said i had some corrupt files but that it fixed them. When i restarted my problem is still there. I cannot get get my computer to boot up and i have no recovery dvd. Help
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Anonymous

2014-12-25T17:14:39+00:00

Thanks a lot, really helped.

I was stuck for more than a week and your post resolved.
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Anonymous

2014-12-08T11:24:49+00:00

Hi,

If the Automatic repair fails, refer to the following steps to rebuild BCD as suggested previously in this thread.

a. After Automatic Repair fails to repair your PC, select "Advanced options" and then "Troubleshoot".

b. Select "Advanced options" and then select "Command Prompt".

c. If prompted, enter in the password for the user name.

d. At the Command Prompt, type the following commands and hit enter.

bootrec /fixMBR bootrec /Fixboot bootrec /rebuildBCD

Restart the computer and check the issue.

Thank you.
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