My Windows 8.1 is stuck in an automatic repair loop, how can I fix this?

Anonymous

my laptop will not boot at all, when I turn it on the screen shows 'preparing automatic repair' then 'diagnosing your PC'. After this, the screen shows 'your PC did not start correctly' and it doesn't work when I restart it so I selected advanced options. After this, if I click continue the repair screen appears again and I am redirected back to the same page. I can't access my desktop at all and an administrator hasn't been set on my laptop, so after clicking troubleshoot I can't refresh or reset my PC.After this I clicked on advanced settings and I cannot choose system restore, command prompt, system image recovery or startup repair because they either don't work or need an administrator and I haven't set one as I mentioned before. My last resort was startup settings which requires restarting the PC. 9 options are to choose from and I tried almost all and it won't boot up in safe mode. Help!

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Anonymous

I've inserted the System Recovery disc 1 that came with the computer. No change.

Usually that means that that device is not higher than the hard drive in the boot device order. You would probably need to get into your BIOS screen to change that. See your User Guide or contact HP for more information. Post your product id (e.g. what details you need to use HP's site to find your particular documentation and downloads but not your serial number) if you need someone to help interpret your user documentation. In W7 HP had a nice tool that gave me those details. I never found anything analogous from W8, except in bits and pieces.

HTH

Robert Aldwinckle

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156 additional answers

Anonymous

2016-02-05T16:07:24+00:00

We have the same problem, only the Bootrec command has no effect >>

Hi,

Since Automatic Repair fails to repair your PC, now select "Advanced options" and then "Troubleshoot" and try these steps:

b.Select "Advanced options" and then select "Command Prompt".

c.If prompted, enter in the password for the user name.

d.At the Command Prompt, type the following commands and hit enter.

bootrec /fixMBR bootrec /Fixboot bootrec /rebuildBCD

Restart the computer and check the issue.
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Anonymous

2016-01-12T13:30:15+00:00

Hi how long will it take to happen??
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Anonymous

2015-12-25T05:19:52+00:00

A word of caution here, using the "all" command will change the mbr in every drive connected. So my USB drive that had a backup of all my files can no longer be accessed.

Still trying to figure out how to fix my usb drive. So instead of all, it should say "c:" or "d:" or w/e drive you're trying to fix.
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Anonymous

2015-12-10T19:43:47+00:00

I am having the same problem. Tried to do a system restore and now I'm stuck in a loop. The screen says the following

Recovery

Your PC/Device needs to be repaired

A component of the operating system has expired

file: \windows\system32\winlaod.efi

Error Code : 0xc0000605

You'll need to use recover tools.. blah blah blah

Press the Windwos key for UEFI Firmware settings

There is no option for Advance settings.

I've tried F8, F12, Escape, Space bar, Space bar and volume up with a bootable USB drive I made from my other Surface and it will not give me a boot menu screen, no command prompt.

I've shut the machine off, it's not powered at them moment and every restart comes to this screen.

Surface

x64

8.1

I'm ok with wiping everything out. That's what I want to do, but seriously.. I'm stuck and no answers given in the forums so far have helped.

Thank you!!
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