Issue with installing updates on Windows 8.1.

Anonymous
2014-05-16T15:14:55+00:00

I am told (windows update) that there are three important updates available. But when they run they get to c89% and fail. PC reboots and undoes changes. This repeats about very fifth boot. It's getting tedious. When does Microsoft propose to issue an update that works? And why was this update not properly tested?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2014-05-27T08:14:12+00:00

    Hi,

    Follow the steps from these methods and check if it helps:

    Method 1:

    Try renaming Software Distribution folder in C:\Windows folder and check if the issue persists.

    a. Press Windows Key + X key and click Command Prompt (Admin).

    b. Stop the BITS service and the Windows Update service. To do this, type the following commands at a command prompt. Press ENTER after you type each command.

    net stop bits

    net stop wuauserv

    c. Go to Start screen and click on Windows Explorer.

    d. Go to the location: C:\Windows

    e. Rename the folder: Software Distribution to Software Distribution.old.

    f. Restart the BITS service and the Windows Update service. To do this, type the following commands at a command prompt. Press ENTER after you type each command.

    net start bits

    net start wuauserv

    g. Restart the computer and check for updates and check if the issue persists.

    Method 2:

    Rename the Windows Update Softwaredistribution folder

    That is what I got when searched around for error 0x80248015

    This problem may occur if the Windows Update, Software distribution folder has been corrupted.

    We can refer to the following steps to rename this folder.

    Please note that the folder will be re-created the next time we visit the Windows Update site.

    a. Close all the open windows.

    b. Click the "Start" Button, click "All programs", and click "Accessories".

    c. Right-click "Command Prompt" and click "Run as administrator".

    d. In "Administrator: Command Prompt" window, type in " net stop WuAuServ " (without the quotes) and press Enter.

    Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder.

    e. Click the "Start" Button, in the "Start Search" box, type in " %windir% " (without the quotes) and press Enter.

    f. In the opened folder, look for the folder named "SoftwareDistribution".

    g. Right-click on the folder, select "Rename" and type " Sdold " (without the quotes) to rename this folder.

    h. Still in "Administrator: Command Prompt" window, type the command " net start WuAuServ " (without the quotes) in the opened window to restart the Windows Updates service.

    Note: Please look at the cmd window and make sure it says that it was successfully started.

    Note: If the issue is resolved and you can successfully download and install updates, you can safely delete the SoftwareDistribution.old directory to recover disk space.

    Hope the information is helpful.

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  2. Anonymous
    2014-05-23T19:55:23+00:00

    This is as far as I've got, to no avail, The update still fails.

    I removed all Windows updates back to the end of Feb 2014

    Then I did:

    dism /online /cleanup-image /startcomponentcleanup

    dism /online /cleanup-image /restorehealth

    Reboot

    sfc /scannow

    Reboot

    net stop wuauserv

    rmdir /s /q C:\Windows\SoftwareDistribution\DataStore

    rmdir /s /q C:\Windows\SoftwareDistribution\Download

    net start wuauserv

    Reboot

    (dism and sfc were both happy, no errors reported)

    However, the update diagnostic now tells me:

    InformationalSFC Output 

    Output: There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again. 

    But when I do this and run sfc it tells me there are no problems.

    I am sick and tired of trying to fix this problem.

    Anyone got any other ideas? I really don't want to have to reformat my system disk and start from scratch.

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