Printer spooler won't start at startup - Windows 8.1

Anonymous
2013-10-30T06:00:37+00:00

Hi,

Problem started with trying to add a home network printer. I get the error message "Windows can't open Add Printer. There are no more endpoints available from the endpoint mapper."

Each time I boot the PC I have to go to Services and start the Printer Spooler, and then I can add printers, and print, but after a reboot I have to repeat this action again.

The Printer Spooler is set to automatic, but like I say it won't start automatically.

I also checked out the c:\windows\system32\spool\printers folder but it was empty. (deleting all files in this folder has been offered as a solution)

Has anyone worked this one out yet? There seems to be a few people suffering the same issue.

Thanks

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-11-26T18:24:31+00:00

SOLUTION!!!  This worked for me and I have tested it over and over again.

"As suspected by many, the problem is Kaspersky related.

I found a solution: download kavremvr.exe (Kaspersky Lab Products Remover), run the program, select "<Remove all known products>" and then click on "Remove".

Restart the computer, wait, do not panic, the first reboot is slow.

On the first reboot, still the spooler will not restart automatically.

Again, restart the computer, everything should be ok now."

I originally had Kaspersky antivirus installed from the manufacturer which I removed thru add / remove programs back when I had windows 8.  I guess not everything was removed when I originally uninstalled it.  You must do the 2nd restart as described above for it to work.  I found this solution on another thread while searching different keywords trying to get answers.

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  1. Anonymous
    2014-07-06T18:46:15+00:00

    Hi,

    Problem started with trying to add a home network printer. I get the error message "Windows can't open Add Printer. There are no more endpoints available from the endpoint mapper."

    Each time I boot the PC I have to go to Services and start the Printer Spooler, and then I can add printers, and print, but after a reboot I have to repeat this action again.

    The Printer Spooler is set to automatic, but like I say it won't start automatically.

    I also checked out the c:\windows\system32\spool\printers folder but it was empty. (deleting all files in this folder has been offered as a solution)

    Has anyone worked this one out yet? There seems to be a few people suffering the same issue.

    Thanks

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  2. Anonymous
    2014-07-07T00:48:15+00:00

    Yes you are right, many people are having this issue. My problem started just the same way as you describe. Do you have or have had in the past Kaspersky?

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  3. Anonymous
    2014-07-08T07:04:21+00:00

    Hello Sam,

    Thank you for the reply.

    I am sorry for late response.

    I would suggest you to rebuild print spooler service and check if it helps. Please follow these steps:

    a. Press Windows + R keys, type notepad in run window and press Enter.

    b. In notepad, copy and paste the following:

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Spooler]

    "DisplayName"="@%systemroot%\system32\spoolsv.exe,-1"

    "ErrorControl"=dword:00000001

    "Group"="SpoolerGroup"

    "ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\

      74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\

      00,70,00,6f,00,6f,00,6c,00,73,00,76,00,2e,00,65,00,78,00,65,00,00,00

    "Start"=dword:00000002

    "Type"=dword:00000110

    "Description"="@%systemroot%\system32\spoolsv.exe,-2"

    "DependOnService"=hex(7):52,00,50,00,43,00,53,00,53,00,00,00,68,00,74,00,74,00,\

      70,00,00,00,00,00

    "ObjectName"="LocalSystem"

    "ServiceSidType"=dword:00000001

    "RequiredPrivileges"=hex(7):53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,\

      00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,\

      72,00,73,00,6f,00,6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,\

      00,65,00,67,00,65,00,00,00,53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,\

      72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,68,\

      00,61,00,6e,00,67,00,65,00,4e,00,6f,00,74,00,69,00,66,00,79,00,50,00,72,00,\

      69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,\

      00,69,00,67,00,6e,00,50,00,72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,\

      6b,00,65,00,6e,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,\

      00,53,00,65,00,4c,00,6f,00,61,00,64,00,44,00,72,00,69,00,76,00,65,00,72,00,\

      50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00

    "FailureActions"=hex:10,0e,00,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\

      00,01,00,00,00,88,13,00,00,01,00,00,00,88,13,00,00,00,00,00,00,00,00,00,00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Spooler\Performance]

    "Close"="PerfClose"

    "Collect Timeout"=dword:000007d0

    "Object List"="1450"

    "Open"="PerfOpen"

    "Collect"="PerfCollect"

    "Open Timeout"=dword:00000fa0

    "Library"="C:\Windows\System32\winspool.drv"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Spooler\Security]

    "Security"=hex:01,00,14,80,78,00,00,00,84,00,00,00,14,00,00,00,30,00,00,00,02,\

      00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\

      00,00,02,00,48,00,03,00,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,\

      05,0b,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\

      20,02,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,05,12,00,00,00,01,\

      01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

    c. Save the file as .reg file on the desktop.

    d. Right click .reg file and select run as administrator.

    e. Click yes, when message prompts.

    Note: Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you

    follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

    http://support.microsoft.com/kb/322756

    I hope this information helps.

    Thank you

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  4. Anonymous
    2014-07-10T04:22:30+00:00

    Hi Ratandeep,

    Thanks for your suggestion but I regret to say that after creating a restore point, adding your data to the register and restarting the computer, the LPD- and printspooler-services still did not start automatically.

    The print spooler starts automatically when I start the LPD-service so maybe the problem is with the LPD service. I could not find any usefull information on the LPD-service on the internet that might be applicable to my problem. Any ideas?

    Cheers

    Sam

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