Printer spooler won't start at startup - Windows 8.1

Anonymous
2013-10-30T06:00:37+00:00

Hi,

Problem started with trying to add a home network printer. I get the error message "Windows can't open Add Printer. There are no more endpoints available from the endpoint mapper."

Each time I boot the PC I have to go to Services and start the Printer Spooler, and then I can add printers, and print, but after a reboot I have to repeat this action again.

The Printer Spooler is set to automatic, but like I say it won't start automatically.

I also checked out the c:\windows\system32\spool\printers folder but it was empty. (deleting all files in this folder has been offered as a solution)

Has anyone worked this one out yet? There seems to be a few people suffering the same issue.

Thanks

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-11-26T18:24:31+00:00

SOLUTION!!!  This worked for me and I have tested it over and over again.

"As suspected by many, the problem is Kaspersky related.

I found a solution: download kavremvr.exe (Kaspersky Lab Products Remover), run the program, select "<Remove all known products>" and then click on "Remove".

Restart the computer, wait, do not panic, the first reboot is slow.

On the first reboot, still the spooler will not restart automatically.

Again, restart the computer, everything should be ok now."

I originally had Kaspersky antivirus installed from the manufacturer which I removed thru add / remove programs back when I had windows 8.  I guess not everything was removed when I originally uninstalled it.  You must do the 2nd restart as described above for it to work.  I found this solution on another thread while searching different keywords trying to get answers.

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  1. Anonymous
    2014-07-11T13:07:06+00:00

    Hello Sam,

    Thank you for the prompt response.

    I would suggest you to disable "Comodo Internet security" and then check if print spooler service remains started.

    You may restart the computer and recheck it. It should remain started.

    Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

    I hope this helps.

    Thank you

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  2. Anonymous
    2014-07-11T11:31:04+00:00

    Hi Ratandeep,

    Thanks for the suggestion. But unless I read the 'gagua'-discussion wrongly, it is all about the interference of Kapaerski and I use Comodo INternet security premium.

     Kind regards

    Sam

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  3. Anonymous
    2014-07-11T08:18:01+00:00

    Hello Sam,

    Thank you for responding.

    Please refer to suggestions from gagua replied on October 28, 2013 and check if it helps.

    http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/print-spooler-does-not-start-at-windows-restart/26334567-f970-4f9f-acb1-872df550a32b

    Note: Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved. Using Third Party Software is at your own risk.

    I hope this information will be useful.

    Thank you

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  4. Anonymous
    2014-07-11T06:34:34+00:00

    Thanks Ratandeep,

    The rpc endpoint mapper is back and running! Good on you.

    The HTTP however still did not appear (I applied the formula you gave a second time just to be sure) and the LPD and Print Spooler still do not start automatically.

    Thanks

    Sam

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