Adobe Acrobat on Windows 8.1

Anonymous
2014-02-12T14:54:24+00:00

Installed adobe acrobat 7.0 pro on windows 8.1 machine. Everything seemed to install correctly but when I try launching the program i get a message:

Acrobat.exe - application error

The applicalication was unable to start correctly (0xc00000fd). Click OK to close the application.

Please help!

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2014-02-27T14:20:17+00:00

I have just waded through all of those updates 1 at a time and if you un-install KB2917929 it will solve the problem. Believe it or not Microsoft call it a compatibility update!!!!

Was this answer helpful?

30+ people found this answer helpful.
0 comments No comments

72 additional answers

Sort by: Oldest
  1. Anonymous
    2015-02-02T18:25:04+00:00

    I have the same problem.  I tried to install Adobe Acrobat 7 on a new Windows 8 laptop.  Not to sound stupid, but how do I uninstall the KB2917929 file.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-02-03T11:35:35+00:00

    Follow these steps:

    • click on "Control Panel"
    • click on "Programs and Features"
    • far upper left panel corner outside of list, click on "view installed updates"
    • highlight update to uninstall
    • click "uninstall" beside "organize" in blue shaded title box

    Process complete.

    I also shut off the AUTOMATIC UPDATES on WIN8 and I have NEVER installed another update. I will wait until WIN10 comes out. Unfortunately you can not go back to WIN7 which I think was really nasty of Microsoft!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-02-16T21:22:23+00:00

    TJ, my version of 8.1 dates from after KB2917929, so it is incorporated; do you have any other suggestions?  I have tried three different programs which advertise that they will fix the error, but none of them worked.  I'm trying to run Acrobat 3D.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-02-17T21:18:58+00:00

    I have the same problem. KB2917929 isn't in my list of updates. Would appreciate any suggestions for a fix.

    Was this answer helpful?

    0 comments No comments