Adobe Acrobat on Windows 8.1

Anonymous
2014-02-12T14:54:24+00:00

Installed adobe acrobat 7.0 pro on windows 8.1 machine. Everything seemed to install correctly but when I try launching the program i get a message:

Acrobat.exe - application error

The applicalication was unable to start correctly (0xc00000fd). Click OK to close the application.

Please help!

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Anonymous
2014-02-27T14:20:17+00:00

I have just waded through all of those updates 1 at a time and if you un-install KB2917929 it will solve the problem. Believe it or not Microsoft call it a compatibility update!!!!

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  1. Anonymous
    2014-04-19T22:13:31+00:00

    I have just waded through all of those updates 1 at a time and if you un-install KB2917929 it will solve the problem. Believe it or not Microsoft call it a compatibility update!!!!

    I have been having the same problem.  Just purchased my laptop last week with windows 8 and then upgraded to 8.1 when my acrobat pro 7 stopped with the same error.  However, searched for the update as listed above, and I do not have such an update. .  What do I do?

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  2. Anonymous
    2014-04-11T00:00:49+00:00

    Thanks!

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  3. Anonymous
    2014-04-10T19:28:28+00:00

    Well it seems that kb2919355 update on 4/10/2014 caused mine to stop working after uninstalling KB2917929 several days ago.  I uninstalled kb2919355 and after reboot  Acrobat 7.0 worked again.

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  4. Anonymous
    2014-03-30T19:59:27+00:00

    I have just waded through all of those updates 1 at a time and if you un-install KB2917929 it will solve the problem. Believe it or not Microsoft call it a compatibility update!!!!

    This is exactly correct, and thank you!

    To be more specific about my own situation - I run Windows 8.1, always fully updated, on a Microsoft Surface Pro. I have Adobe Acrobat 7.0, as part of the applications that came with my Fujitsu ScanSnap S500. It's a wonderful scanner and it still works great so I see no reason to upgrade the hardware. It needs this software.

    But Acrobat was failing to start, giving the error "The application was unable to start correctly (0xc00000fd)."  I went into 'Control Panel\Programs\Programs and Features\Installed Updates' and removed only this update (KB2917929), and rebooted as directed.

    Acrobat 7.0 worked again. Thanks, TJ_876! I have some idea how much time it must have taken you to track this down and share your answer. Good job.

    PS: I made sure to go back to Windows Update, check for updates, and of course it now wants to re-apply this update. I right-clicked on it and chose 'hide this update', so hopefully it will not be re-applied with the next overnight auto-update.

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