Unable to install KB2919355 -Error codes 0246007 , 8024000B , 80073712 , 80070002

Anonymous
2014-04-24T04:42:16+00:00

Original title: recurring error on windows 8.1 update

i have been trying to update my current windows 8.1 to windows 8.1 update but run to so many errors namely 80246007 , 8024000B ,  80073712 , 80070002 i tried doing the dism.exe thing from the command line but the error just keeps coming back also i followed this http://www.microsoft.com/en-us/download/details.aspx?id=42335 to isolate which KB is the error coming from (KB2919355)

i also tried manual install but the same error i am pretty much frustrated and there is the threat that if you don't update to windows 8.1 update you wont receive future patches ironically you can't install the update

any help will do

thank you

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

46 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2014-05-06T00:13:15+00:00

    so after installing the update and restart is pending i saw this so much for this damn  update when i restarted my machine its just rolling back the changes due to the fact that it cannot install the this hellish of an update

    Was this answer helpful?

    0 comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  3. Anonymous
    2014-05-06T11:49:08+00:00

    angelogasa,

    Sorry, I read your other post before seeing this one.

    To fix the 80070002 error, run this Fixit: http://support.microsoft.com/kb/910336/en-us

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-05-06T22:47:00+00:00

    the solution on that link is already mentioned in this thread i have tried everything except cpu reset which i can't because of important software's on my laptop and i don't think the problem is with us users the problem is with this crappy update you eliminate an error the other pops up why don't you just make an update that disables every piece of running software's that may be causing the error

    and also engineers here have a predefined answer on questions but to no avail i give up id rather use ubuntu than trying to solve the problem

    Was this answer helpful?

    0 comments
  5. Anonymous
    2014-05-07T13:06:09+00:00

    Microsoft has just published a new article to help resolve bad installations.

    You'll find it here: http://windows.microsoft.com/en-us/windows-8/install-latest-update-windows-8-1

    Was this answer helpful?

    0 comments