Unable to install KB2919355 -Error codes 0246007 , 8024000B , 80073712 , 80070002

Anonymous
2014-04-24T04:42:16+00:00

Original title: recurring error on windows 8.1 update

i have been trying to update my current windows 8.1 to windows 8.1 update but run to so many errors namely 80246007 , 8024000B ,  80073712 , 80070002 i tried doing the dism.exe thing from the command line but the error just keeps coming back also i followed this http://www.microsoft.com/en-us/download/details.aspx?id=42335 to isolate which KB is the error coming from (KB2919355)

i also tried manual install but the same error i am pretty much frustrated and there is the threat that if you don't update to windows 8.1 update you wont receive future patches ironically you can't install the update

any help will do

thank you

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2014-05-07T14:12:27+00:00

    Hello all,

    I want to take a moment to repeat what one of our engineers posted in a separate post that should be of some help:

    For customers experiencing difficulty updating their systems to Windows 8.1 Update, I want to let you know that we are working to resolve as quickly as we can.  Many customers have been helped by following the steps suggested in the beginning of this thread.  If following the troubleshooting steps listed in this link does not help, we ask that you contact Customer Support directly by clicking here as this is the only way for us to assess your individual situation.

    Thank you for your understanding.

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  2. Anonymous
    2014-05-07T13:06:09+00:00

    Microsoft has just published a new article to help resolve bad installations.

    You'll find it here: http://windows.microsoft.com/en-us/windows-8/install-latest-update-windows-8-1

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  3. Anonymous
    2014-05-06T22:47:00+00:00

    the solution on that link is already mentioned in this thread i have tried everything except cpu reset which i can't because of important software's on my laptop and i don't think the problem is with us users the problem is with this crappy update you eliminate an error the other pops up why don't you just make an update that disables every piece of running software's that may be causing the error

    and also engineers here have a predefined answer on questions but to no avail i give up id rather use ubuntu than trying to solve the problem

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  4. Anonymous
    2014-05-06T11:49:08+00:00

    angelogasa,

    Sorry, I read your other post before seeing this one.

    To fix the 80070002 error, run this Fixit: http://support.microsoft.com/kb/910336/en-us

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