There was an error when attempting to connect to the Windows Live Calendar service

Anonymous
2013-05-01T01:36:54+00:00

"There was an error when attempting to connect to the Windows Live Calendar service. If the error persists, check to see if there's an upgrade of Windows Live Mail available or contact a service representative."

I am running W7 and WLM has been working fine up until this afternoon when it decided that I was not online, would not let me go online and would not allow me to reliably send or receive my email. I repaired the WLM installation and restarted my computer but this problem persists. an occasional Connecting has been hit and miss and I received the error message above. I never use the Calendar service so I don't understand what is going on. I rely on reliable email and help would be deeply appreciated. Thank you in advance.

Windows for home | Other | Email and communications

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Anonymous
2013-05-01T08:58:30+00:00

... it decided that I was not online, would not let me go online ...

It sounds as if something (a third-party browser, for example) has set the GlobalUserOffline registry value to True. With Windows Live Mail closed, launch Internet Explorer and press Alt-F to open the File menu. If Work offline is selected, click it to deselect it. If it's not selected, select it, wait a moment then deselect it. 

Now try to launch Windows Live Mail again. Do you get the same error?

EDIT 1 May 2016

In 2013, this was a common error caused by interference from third-party browsers. This interference has been dealt with on recent versions of Windows (7, 8.1 and 10) so the cause of the error is now likely to be a different one. This answer no longer applies, except perhaps on XP and Vista.

Please see this wiki article for a likely explanation of the error currently being experienced by many users:**Error when attempting to connect to the Windows Live Calendar service**

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  1. Anonymous
    2016-03-12T16:14:16+00:00

    No online status in ie 11 file menu.

    No, there isn't. IE11 wasn't released until several months after the post you replied to, and there was a Work offline option on the File menu of then current versions of IE.

    Whatever your problem, it isn't being caused by Windows Live Mail working offline. I suggest you use the Ask the community option to start your own thread about your particular problem. You might refer to my response in this thread to see the information we would need in order to be able to help.

    ![](https://learn-attachment.microsoft.com/api/attachments/1fc095b0-3f70-4f92-9445-388f9fead935?platform=QnA)

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  2. Anonymous
    2016-03-18T12:50:26+00:00

    THANK YOU, THANK YOU, THANK YOU!!!  Finally a fix to this annoyance.  Running Win7 and this issue came up with last WLM update and have been pulling my hair out.  Again, THANK YOU!

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  3. Anonymous
    2016-04-03T01:58:51+00:00

    How do I do that??????

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  4. Anonymous
    2016-04-16T00:43:17+00:00

    I am having the same error message and tried this solution but the is no Work Offline item in IE's dropdown file menu. Also I used regedit to search for GlobalUserOffline in the registry and that's not there either. Can anybody help us out with this annoying error message. I even tried uninstalling and reinstalling Windows Live Mail with no better luck.

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