There was an error when attempting to connect to the Windows Live Calendar service

Anonymous
2013-05-01T01:36:54+00:00

"There was an error when attempting to connect to the Windows Live Calendar service. If the error persists, check to see if there's an upgrade of Windows Live Mail available or contact a service representative."

I am running W7 and WLM has been working fine up until this afternoon when it decided that I was not online, would not let me go online and would not allow me to reliably send or receive my email. I repaired the WLM installation and restarted my computer but this problem persists. an occasional Connecting has been hit and miss and I received the error message above. I never use the Calendar service so I don't understand what is going on. I rely on reliable email and help would be deeply appreciated. Thank you in advance.

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-05-01T08:58:30+00:00

... it decided that I was not online, would not let me go online ...

It sounds as if something (a third-party browser, for example) has set the GlobalUserOffline registry value to True. With Windows Live Mail closed, launch Internet Explorer and press Alt-F to open the File menu. If Work offline is selected, click it to deselect it. If it's not selected, select it, wait a moment then deselect it. 

Now try to launch Windows Live Mail again. Do you get the same error?

EDIT 1 May 2016

In 2013, this was a common error caused by interference from third-party browsers. This interference has been dealt with on recent versions of Windows (7, 8.1 and 10) so the cause of the error is now likely to be a different one. This answer no longer applies, except perhaps on XP and Vista.

Please see this wiki article for a likely explanation of the error currently being experienced by many users:**Error when attempting to connect to the Windows Live Calendar service**

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  1. Anonymous
    2016-04-28T18:57:21+00:00

    Within Windows Live Mail click on;

    File -> Options -> Mail

    Click on the "Connections" tab and click "Stop Signing In" button.

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  2. Anonymous
    2016-04-28T18:46:40+00:00

    So where is the "work offline" place?  It is not helpful to just tell me there is such a thing.  I've looked and looked before and after posting, but I don't find it.  HELP!

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  3. Anonymous
    2016-04-28T08:55:37+00:00

    Windows 10 - there is no file option to work offline. 

    We are referring to MS Windows Live Mail - not the Mail app!! Windows Live Mail is the same in MS Windows 7/8/8.1 & 10 - it does have Work off line - I think you are confusing the MS Windows 10 Mail app - this is not the same!

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  4. Anonymous
    2016-04-28T00:01:24+00:00

    Windows 10 - there is no file option to work offline.

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