Get Error 1723 - There is a problem with Windows Installer package

Anonymous
2012-12-18T04:23:46+00:00

Hi, i am having trouble with .msi files. An example of it would be logmein hamachi. It would return me with error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. What should I do? i am currently using windows 8 pro with media centre. my windows installer is Windows ® Installer. V 5.0.9200.16384. Thanks

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2013-01-02T11:31:42+00:00

I had the exact same problem. The solution is to go into c:\users"username"\AppData\Local\  then right click on "temp" and choose "properies". Choose "security" --> edit --> add, and add the username you are using, and give yourself all rights. After that it'll work :)

Good luck!

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  1. Anonymous
    2014-05-29T15:23:14+00:00

    Thanks I worked perfectly ... 

    I am very grateful

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  2. Anonymous
    2014-05-20T22:20:16+00:00

    "C:\Users\username\AppData\Local\Temp"

    follow this

    i just told you i cant find AppData in my beakdown

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  3. Anonymous
    2014-05-18T16:38:53+00:00

    "C:\Users\username\AppData\Local\Temp"

    follow this

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  4. Anonymous
    2014-05-11T21:33:57+00:00

    I had the exact same problem. The solution is to go into c:\users"username"\AppData\Local\  then right click on "temp" and choose "properies". Choose "security" --> edit --> add, and add the username you are using, and give yourself all rights. After that it'll work :)

    Good luck!

    Thank you!! 

    Sir, i am very grateful for the assistance you are rendering. my point is this, i followed all the instructions you gave but something is still missing

    c:/users/username/...videos

                                   skydrive

                                   searches

                                   saved games

                                   pictures

                                   music

                                   links

                                   favourite

                                   download

                                   documents

                                  desktop

                                   contacts

                                   box sync

    these are the folders i am seeing and not APPDATA. please help!!!

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