Get Error 1723 - There is a problem with Windows Installer package

Anonymous
2012-12-18T04:23:46+00:00

Hi, i am having trouble with .msi files. An example of it would be logmein hamachi. It would return me with error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. What should I do? i am currently using windows 8 pro with media centre. my windows installer is Windows ® Installer. V 5.0.9200.16384. Thanks

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-01-02T11:31:42+00:00

I had the exact same problem. The solution is to go into c:\users"username"\AppData\Local\  then right click on "temp" and choose "properies". Choose "security" --> edit --> add, and add the username you are using, and give yourself all rights. After that it'll work :)

Good luck!

Was this answer helpful?

800+ people found this answer helpful.
0 comments

59 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2014-11-11T16:30:55+00:00

    Perfect, got some error messages trying to apply this, yet still worked, Windows 8.1, also had to change folder settings so I could see the hidden files to do the task first.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-09-25T17:08:37+00:00

    Where can I search this c:\users"username"\AppData\Local\ ?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-09-07T00:15:02+00:00

    The solution to go into c:\users"username"\AppData\Local\  then right click on "temp" and choose "properies". Choose "security" --> edit --> add, and add the username you are using, and give yourself all rights. --- This worked! Thank you so much!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-07-07T14:49:38+00:00

    **1.**Open Command Prompt from your current account. To do this,Click on start go to Accessories then right click on Command Prompt and click. "Run as Administrator" This will open the command prompt. Accept the UAC prompt by clinking on "Yes".

    Now, enter the following.

    net user administrator /active:yes

    Hit enter. You will get a note as "The command completed successfully."

    **2.**Close the command prompt and sign out from your account. You will see that an Administrator account appears at the sign-in screen.

    Just click on it so you can login, give the password if you had set any passwords for Administrator account during installation. 

    **3.**Now install your desired program which was giving error. it will be installed without giving error 1723. 

    If you want to disable the Administrator account for security reasons, simply type the following command and it will again hide the Administrator account from your PC.

    net user administrator /active:no

    It is advisable to disable the Administrator account if you are not using it. and don not leave the Administrator password blank, which will open the gates of security threats.

    Was this answer helpful?

    0 comments