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Original title: "file name warning" message
In the past week or so, I have been getting a warning box that shows up on my desk top (of Windows 8) whenever I boot up. It says "There is a file or folder called "c:\Program" which could cause certain applications to not function correctly. Renaming it to "c:\Program1" would solve this problem. Would you like to rename it now?" and there are 2 options: "rename" or "ignore". I "Binged" it, and there are some very old discussions about this (like 5+ yrs ago) and the consensus seems to be that it is a Windows issue. What do I need to do to get rid of it?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Ok so here is how i SOLVED this problem.
In my case while investigating this on a clients device i found that a VOIP program was causing this issue and the error message popped up, and renaming the folder wont work because the program is running.
So i found the voip program (in the task bar in this case) and closed it. I then found the folder that needed renaming, "c:\program" and renamed it to "c:\program1"
Then restarted the computer and... No pop up.
Hope this helps.
Thank you for the explanation.
Can u explain to a luddite how best to resolve the problem?
For starters, I uninstalled the program that apparently triggered the problem. Then I searched for the file, but couldn't find it.
How would you suggest I find the C:\Program file and then what should I do once I've found it?
If it says ''Program'' double name, then that means that something in your Program Files is in there named Program. In mine, Webroot gave me an update and a file named Program got put in my Program Files. So I get the Pop Up!!
Just for the heck of it I renamed the file in my Program Files named ''Program'' to something else, and the popup went away when I booted back up. BUT !!!! when the file is renamed, then my Webroot probably would not work properly and to to or find this file so it will work my Webroot Antivirus with everything it has to be effective. So I renamed it back so the Webroot would be able to find the file to use in my antivirus.. I just put up with Xing out the Pop Up when I reboot.........
I have Webroot for an antivirus and when I clicked on an update, one of the files to run the program was put in my Program Files on my computer. So I had a file named Program, And it was in my Program Files and that is where I got the double name warning. I wrote Webroot to find out what I can do and they didn't respond.
You can duplicate this on any windows computer. I tried it on a Windows XP, Windows 7, all the way to Windows server 2102. Just create a file called "program" on the C: drive, log off, and log back on. You will see the error. Delete or rename the file and do it again and the problem is gone.
That is exactly what the problem was for me. Must have been created by some installer or updater because I didn't create the file. It was not a folder, but a file. There was also a "Program.old" file with the same time stamp. 0 byte files. Deleted them both.
