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Original title: "file name warning" message
In the past week or so, I have been getting a warning box that shows up on my desk top (of Windows 8) whenever I boot up. It says "There is a file or folder called "c:\Program" which could cause certain applications to not function correctly. Renaming it to "c:\Program1" would solve this problem. Would you like to rename it now?" and there are 2 options: "rename" or "ignore". I "Binged" it, and there are some very old discussions about this (like 5+ yrs ago) and the consensus seems to be that it is a Windows issue. What do I need to do to get rid of it?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Ok so here is how i SOLVED this problem.
In my case while investigating this on a clients device i found that a VOIP program was causing this issue and the error message popped up, and renaming the folder wont work because the program is running.
So i found the voip program (in the task bar in this case) and closed it. I then found the folder that needed renaming, "c:\program" and renamed it to "c:\program1"
Then restarted the computer and... No pop up.
Hope this helps.
Does this actually take care of the problem. I'm not sure what a VOIP is. Is this a legitimate issue and not some virus trying to get in? I ran both my virus scan & my malware.
That's caused by any network monitoring software as it creates a batch file called "Program" in the c:" directory upon installation, hence "c:\Program", that would initiate the network flow http port 80 on startup for monitoring. Windows throws a flag at startup thinking it is a duplicate name to Windows "c:\Program Files" or "c:\Program Files (x86)" directory because of the space, and that's a serious conflict with executing programs in those directories. The best thing to do is to let Windows rename it. You need to be logged in to Windows as an administrator through an Administrator account to do so. You can also simply delete the batch file if you uninstall the software program that created it.
First off, the "C:\Program" folder or file was probably accidentally created by a user typo, error in an application install/update or by a malicious program. In any case, you should not have a file or folder called "C:\Program" and it's best to at least rename it if not delete it altogether.
It should be easy to check your programs (Webroot) afterwards to see if they function correctly. If they do not function correctly, uninstall and reinstall them. You could also try to do a repair from Programs and Features.
If the folder returns you most likely have a virus, adware, malware, spyware, etc... and your computer needs to be either professional cleaned or reinstalled from scratch. I usually prefer a reinstall as it's usually faster, cheaper, gets rid of accumulated junk, and cleans the hard drive in the process. The only downside is you have to have all the CD's, DVDS, downloads, etc.. of the applications you want reinstalled including the Operating System such as Windows 7, 8, 8.1, 10. Honestly everyone should be on Windows 10 now... I would not waste time installing an older Operating System unless I had no other choice.
Doesn't my Webroot need this file to operate and protect my computer?
