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Original title: "file name warning" message
In the past week or so, I have been getting a warning box that shows up on my desk top (of Windows 8) whenever I boot up. It says "There is a file or folder called "c:\Program" which could cause certain applications to not function correctly. Renaming it to "c:\Program1" would solve this problem. Would you like to rename it now?" and there are 2 options: "rename" or "ignore". I "Binged" it, and there are some very old discussions about this (like 5+ yrs ago) and the consensus seems to be that it is a Windows issue. What do I need to do to get rid of it?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Ok so here is how i SOLVED this problem.
In my case while investigating this on a clients device i found that a VOIP program was causing this issue and the error message popped up, and renaming the folder wont work because the program is running.
So i found the voip program (in the task bar in this case) and closed it. I then found the folder that needed renaming, "c:\program" and renamed it to "c:\program1"
Then restarted the computer and... No pop up.
Hope this helps.
I also ran into the issue with Foxit Reader update yesterday. I missed the checkbox and unfortunately installed the complementary **** toolbar. I uninstalled the toolbar, but suspect that is/was the cause of the c:\program issue. I looked inside the folder and there was an uninstaller present, which I may look at on another day for more clarity. With some skill ;) I simply renamed the folder, rebooted and all seems to be as it should be, but then... who really knows. Delete or rename the offending folder is the bottom line answer to get rid of the information dialogue box that Windows is supplying.
The folder creates an annoying message every time computer is restarted, so leaving the folder is not a solution.
I have solved my problem by restarting computer in a safe mode with command prompt and using the latter to delete the folder. No system messages since then.
I don't have a solution to this "problem," but I do have a clue to what might be doing this, at least on my Windows 8.1 computer.
This morning, when I started to use Foxit Reader, it wanted to do an update. I had to close it for the update to complete. That is the only program I updated today.
The renamed "C:\Program1" folder is time-stamped around the time Foxit was updating itself. It has 3 files, all of them starting with "uninst".
If this turns out to be just a folder for the files to uninstall Foxit, then I don't see having that folder stay on my computer as a problem.
I have the same problem now under Windows 7. Neither deleting or renaming the folder works. When trying to delete the folder, the system says: "You'll need to provide administrator permission to delete this folder". When I click "continue," (as an admin) I get a window titled "Folder access denied." Then I can click "Try again," but it brings me back to the same message.
Any ideas how to solve this?
