Hi Reginald,
I can imagine the inconvenience you have experienced. I will definitely try and help you in fixing the issue.
I understand that you have an issue with windows app; I will guide you with this.
I would suggest you to try these methods and check if it helps.
Why can't I find or install an app from the Windows Store?
I would salso uggest you to reset the Windows Store using WSReset.exe command
What to do if you have problems with an app
Hope it helps. If the issue still persists, please feel free to reply. I would be glad to assist you further.