Kernel Power Critical Error, event id 41

Anonymous
2013-02-01T18:35:44+00:00

Good afternoon,

I have been having this problem for a little while now and it's incredibly frustrating.

At random intervals my system will restart without warning.  I have disabled the automatic restarting in the system protection settings and I have read through the Knowledge Base articale found here: ( http://support.microsoft.com/kb/2028504 ).

I am not overclocking my system and I have run MemTest to check the system memory.  My Power Supply is a 500w unit and my usage is far below that as best I can tell (Asus P8Z68-V PRO/GEN3, Intel i5 3450, Corsair 2x8GB RAM, WD 340 GB HD, HP DVD Writer, USB Mouse, Keyboard, Headphone, WebCam, and  5 cooling fans).  All my fans are running, operating correctly and free of dust (I blow them out regularly).

Windows is up to date and I have updated all of the drivers (I think) that I can.  I have also enabled the kernel dump feature in the system protection settings and, as of yet, no dump file has been created by any of these events (13 in the last 7 days

  • 5 today).

This error occurs at random intervals, even when the system is sitting idle in the middle of the night.  I have allowed my system to sit with a Linux Live CD loaded up and have not noticed it rebooting then, so I am guessing it's not a loss of power kind of thing; it very much appears to be some kind of problem with Windows and the software drivers or hardware that I have.  This is extremely frustrating and I just want my system to work and not feel like I have to fight with it to do so; dare I say it kind of makes want a Mac (*ducks*).

If anyone has any ideas, please help me out.  I'm debating whether to pull my own hair out or throw the computer out the window.

Thanks,

Michael

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-02-11T23:50:37+00:00

Your last sentence caused me to realise none of your recent unexpected restarts have resulted in the production of a dump file.

Most system failures result in a BSOD (Blue Screen of Death) and a dumpfile report is created providing that the computer has been configured to create reports.  In a limited number of system failures no dumpfile is created. A report is generated when the computer is next booted and placed in the System Log in Event Viewer. The report is given an Event ID number 6008 and gives very little helpful information, save that the cause is unknown and that it occurred at the date and time specified. . A further report is placed in the Reliability Monitor with a red orb on the Miscellaneous Failures line and it is recorded as a Critical Failure. Unfortunately the Technical Details for this type of failure reveal no additional information.

The more common causes of this type of failure all relate to power failure.

These can be because:

  1. The user has pressed the Power On / Off button.
  2. A power failure or a loss of supply to home or office where the computer is located. If this has happened it will often be obvious because electric lights are other electrical appliances switch off.
  3. A faulty electrical appliance on the same electrical circuit as the computer or the computer trips the contact breaker or blows a fuse and switches off the supply for safety reasons.
  4. The power cable between the mains power socket and the computer becomes disconnected at either end.
  5. A power surge or lightning strike occurs. Your computer should connect to an uninterruptible power supply unit, which then connects to the mains supply. If an incident occurs you will have to reset the uninterruptible power supply unit. Without one of these units in place a lightning strike or power surge can damage the computer beyond repair.
  6. A faulty power supply unit. The best test here is to remove the existing power supply unit and replace with a known good power supply unit having the same capacity. Most home users do not keep a spare power supply unit to hand.
  7. A damaged or disconnected power cable or motherboard connector within the computer. You can check the cable is properly connected but a damaged motherboard is not easily checked.
  8. If the computer is a laptop check whether the battery can be fully charged, holds the charge and was or was not connected to a mains supply when the failure occurred.

A related Microsoft Knowledge Base Article:

http://support.microsoft.com/kb/2028504

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  1. Anonymous
    2017-11-02T17:03:08+00:00

    https://www.amazon.com/clouddrive/share/3RQGVxgQWGyJMfMpuX3dsK0DJF2JbKH2nF6bNcUHkZA. 

    Above is a link to my dump, msinfo and computer specs. Can u look at it and see what might be causing my reboot problem?

    Thank you

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  2. Anonymous
    2016-03-26T04:50:22+00:00

    HOW TO FIX

    have you updated your video card drivers recently?? 

    like back when you 1st started seeing your computer restart?

    if its a nvidia video card your problem is most likely corrupted drivers, 

    1st go to nvidia and download the newest driver for your card, as of today it's version 364.51,

    download it to a folder so you can install it after you remove the old drivers. 

    go to programs and features in windows 10 , or add remove programs if other OS,

    scroll down until you see the Nvidia programs,

    1st pick the Nvidia graphic driver and pick uninstall, remove it,

    this really should be the only 1 to remove,

    but I went and removed all Nvidia when I had this problem,

    anyways after you remove all Nvidia programs, restart your pc.

    after it is fully restarted go to where you downloaded the Nvidia 364.51,

    right click it and pick run as administrator, after it runs for a few minutes pick "custom install" then

    check the box for a clean install.

    then restart your pc after the install is finished.

    this should fix it.

    remember if your pc starts doing crazy things all a sudden it 's probably your video card drivers, and anytime you upgrade video card drivers remove the old ones manually 1st, restart, reinstall, restart.

    as per method shown above

    don't use the auto-update feature in GeForce Experience to uninstall and reinstall the updates,

    you can probably use it to install but remove the old ones manually 1st everytime.

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  3. Anonymous
    2013-03-12T18:47:48+00:00

    Thanks Michael for reporting the outcome. A tortuous jorney but we got there.

    Please Mark the Answer.

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  4. Anonymous
    2013-03-12T16:35:56+00:00

    Gerry,

    I apologize that I have not updated this thread previously ... Things have been rather busy the last couple of weeks.

    Since we last posted I discovered that my PSU did, in fact, have a short in one of the wires that attached to the Motherboard power.  The wire appeared to be loosely connected, which I surmise if why the rebooting issues were so intermittent.  Gotta love flaky hardware with flaky problems, eh?

    I appreciate all of the time you spent helping me track all of this stuff down.  You afforded me the opportunity to fix a number of other issues that might have continued to persist otherwise.

    Thank you very much Gerry!

    Michael

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