The number pad on my brand new Windows 8 laptop is not working?!

Anonymous
2013-02-05T20:43:41+00:00

I just bought a new Toshiba Satellite laptop with windows 8 and the side number pad doesn't work, with or without the Num lock key on. Does anyone know why?

Thanks

Joao

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-06-03T03:51:25+00:00

Click on Start --> Control Panel --> Ease of Access --> Ease of Access Center --> 

Click on "Change how your keyboard works" --> Under Control the mouse with the 

keyboard, uncheck the check box "Turn ON Mouse Keys" --> Click on OK.

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Anonymous
2014-05-04T15:40:32+00:00

I tired the advice to no avail.

This worked:    Control Panel Home Screen; Ease of Access; Change how Keyboard Works;

Unclick: turn on Toggle Keys by holding down NumLock for 5 secs.

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  1. Anonymous
    2013-06-12T17:19:56+00:00

    I just bought an Acer desktop computer with Windows 8 -- same issue after a few days' use.  The number lock key is stuck, so I cannot use the arrow keypad.  The suggestion to "Turn ON Mouse Keys" does not help.  This has to do with using the keypad instead of the mouse.  This is not my problem.  Any helpo would be appreciated!

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  2. Anonymous
    2013-02-06T15:46:22+00:00

    Did you spill any liquid on it?  What is the model number of your Toshiba Satellite?

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  3. Anonymous
    2013-02-06T10:41:51+00:00

    It was working. I installed Office 2010, upgraded to 2013. I can't pinpoint when, but the number pad stopped working.

    Thanks

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