The number pad on my brand new Windows 8 laptop is not working?!

Anonymous

I just bought a new Toshiba Satellite laptop with windows 8 and the side number pad doesn't work, with or without the Num lock key on. Does anyone know why?

Thanks

Joao

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Click on Start --> Control Panel --> Ease of Access --> Ease of Access Center -->

Click on "Change how your keyboard works" --> Under Control the mouse with the

keyboard, uncheck the check box "Turn ON Mouse Keys" --> Click on OK.

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Answer accepted by question author

Anonymous

I tired the advice to no avail.

This worked: Control Panel Home Screen; Ease of Access; Change how Keyboard Works;

Unclick: turn on Toggle Keys by holding down NumLock for 5 secs.

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55 additional answers

Anonymous

2013-08-10T13:07:33+00:00

it worked for me on my Sony Vaio L

thank you
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Anonymous

2013-07-09T00:54:32+00:00

I followed your directions to a tee and they worked perfectly! Thank you for your input! I've had this new laptop for 3 days, I was pretty put out that the numbers didn't work today when I needed them to. 123456789 ~ Peace!
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Anonymous

2013-06-12T20:17:02+00:00

If its a new laptop, I would either A) return it if its under return policy, or B) if its not under the return policy still, register the warranty online and RMA it.
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