I cant get system properties by any method

Anonymous
2013-05-17T09:18:50+00:00

Hiya,

I cant get system properties up by any method, (I.E right clicking on my computer and selecting properties).  This means I cant get to see any of the computer properties or system restore properties.  I have done malware and virus checks and they have come back clear.  Please Help

Regards

Phil

PS chose hardware topic as did'nt know what else to pick.  sorry if its the wrong option

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2013-05-18T09:41:41+00:00

    Hiya Tricky,

    done the download and saved the files in the relevant places and tried the different methods to access system properties and get this.  when I click open I get nothing.

    Regards

    Phil

      Edit:

    sorry it does not like a cut and paste on here.  its a dialog box that is  head SECURITY WARNING

    It give the following

    name: sysdm.cpl

    Publisher: Unknown Publisher (in bold text)

    Type: Control Panel extension

    From: C:\windows\system32

    then has 2 buttons with the option to open or cancel

    Regards

    Phil

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  2. Anonymous
    2013-05-18T19:16:09+00:00

    OK, that is what happens when I transfer sysdm.cpl from one of my XP PCs to the other. If I click Open it opens System Properties. However, when I open it via (for example) Control Panel, this Open/Cancel box does not appear.

    It seems that XP somehow takes exception (in some circumstances) to .cpl items coming from a different PC. I am going to investigate further, but in the meantime copy your original sysdm.cpl item back into C:\Windows\system32\dllcache and C:\Windows\system32
    (in that order). You did take a copy as I advised didn't you?

    Once you have done this just try getting into System Properties again and reply with the results. I will return.

    I know that you have said that the PC is showing no malware but has it had an infection in the past? You could try running MBAM and SAS freebies as a double and triple check. Both are highly thought of by fellow contributors on this forum. You can always remove them afterwards if you want.

    Tricky

    EDIT: Try rebooting before restoring your original and reboot again after restoring the original

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  3. Anonymous
    2013-05-19T04:57:51+00:00

    Tricky 300, when a file is downloaded, sometimes you have to right click, choose properties, and then choose Unblock, if it came from another pc. :)

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  4. Anonymous
    2013-05-19T09:22:50+00:00

    Hello Elizabeth,

    I have never come accross this. Do you know under what circumstances it is likely to happen?

    @philfoster01: worth giving Elizabeth's idea a try

    Tricky

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  5. Anonymous
    2013-05-19T12:12:21+00:00

    Hiya Tricky,

    I run the SAS scan and there were some threats which I have removed.  Elizabeth was right and I have unlocked the file but still no joy on getting properties up.  I don't even get the security warning dialog box either now. 

    Regards

    Phil

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