I cant get system properties by any method

Anonymous
2013-05-17T09:18:50+00:00

Hiya,

I cant get system properties up by any method, (I.E right clicking on my computer and selecting properties).  This means I cant get to see any of the computer properties or system restore properties.  I have done malware and virus checks and they have come back clear.  Please Help

Regards

Phil

PS chose hardware topic as did'nt know what else to pick.  sorry if its the wrong option

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2013-05-24T14:54:33+00:00

    Found it! :)

    This may be the solution, I renamed my file and could not access system properties from right clicking my computer, then I renamed it back and I could access again.

    So this is what I want you to do:

    1. go to my skydrive and download the usp10.dll file:

    https://skydrive.live.com/?cid=D7389B68B3A275AD

    1. save it to your desktop
    2. copy to the system32 folder and to the system32/dll cache folder.
    3. if asked to overwrite or replace say yes.
    4. now try to access system properties by right clicking my computer.

    let me know if this works.

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  2. Anonymous
    2013-05-25T17:36:45+00:00

    Any updates from the last 3 replies? :)

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  3. Anonymous
    2013-05-26T07:13:41+00:00

    Hiya Elizabeth,

    Sorry I havent replied but I am away until Tuesday so not able to access my computer, but will try all of the sugestions when I return.

    Thanks for your continued help

    Regards

    Phil

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  4. Anonymous
    2013-05-26T12:49:06+00:00

    okay, will check back.

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  5. Anonymous
    2013-05-28T08:10:38+00:00

    Hiya Elizabeth,

    I get an error message when trying to copy this file saying " Cannot copy usp10: it is being used by another person or program.  Close any program that might be using the file and try again"

    I have reregistered these but still no change

    regsvr32 jscript.dll

    regsvr32 nusrmgr.cpl

    regsvr32 /i mshtml.dll  

    regsvr32 themeui.dll

    regsvr32 vbscript.dll

    I now have my sky drive account and will copy the sysdm.cpl file to it later as I have to go to hosptital soon and wanted to try the other sugestions to see if they would remedy the problem.

    I will also try the safe mode boot up and report back how it worked

    Regards

    Phil

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