The system has recovered from a serious error

Anonymous
2013-01-06T18:41:34+00:00

I've been having these for the last couple of months. I've been googling the details in the error report but don't really understand the error that's occurring. I think it 'might' be related to my NVidia graphics card or driver, but I have the latest driver, and that might not be the problem anyway.

I hope someone has some insight into this and can help figure it out and hopefully fix it! :-)

here's the report-

BCCode: 1000000a BCP1:00000166 BCP2: 00000002 BCP3: 00000000 BCP4: 80E5443 OSVer: 5_1_2600 Sp: 3_0 product 768_1

When I look in the Event Viewer I see a red X, click properties and see 

Error code 1000000a, parameter1 00000166, parameter2 00000002, parameter3 00000000, parameter4 804e5443

How can I find specific Info on this error? Below that red X in Event Viewer I also see two yellow warning events, both have the source of asw Rdr. Is that a clue?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-01-12T21:38:24+00:00

    The Ccleaner screenshot shows you ran the file cleaner; not the registry cleaner. Make sure to choose yes when asked if you want to create a backup of the detected items.

    As for Glary, I would check the option to remove tracer cookies then click on the options link and check mark all unless you save login information in your browser. If that is the case uncheck form history and passwords. Otherwise check all.

    Regarding the invalid entries it is safe to delete all as Glary automatically saves a backup of the entries.

    Uncheck the "Shortcut fix". I have had minor issues with that option in the past. Nothing that couldn't easily be fixed, but no need to have it checked.

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  2. Anonymous
    2013-01-12T21:25:14+00:00

    OK, removed Comodo and MSE. Ran CCleaner but are these the correct settings?

    http://s11.photobucket.com/albums/a173/JoeWood_/album%201/?action=view&current=CCleaner.jpg

    then ran Glary, again, are these the correct settings?

    http://s11.photobucket.com/albums/a173/JoeWood_/album%201/?action=view&current=Glary1.jpg

    look at what it found, look at the 1,499 Registry items

    http://s11.photobucket.com/albums/a173/JoeWood_/album%201/?action=view&current=Glary2.jpg

    these are the registry items, I'm afraid to delete any of them! How do I choose which ones to delete?

    http://s11.photobucket.com/albums/a173/JoeWood_/album%201/?action=view&current=Glary3.jpg

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  3. Anonymous
    2013-01-12T20:34:41+00:00

    With all due respect, I believe you answered your own question. According to what you posted above the issue didn't occur until you installed Comodo. But, even then only after an issue with the software occurred which you were unaware of until you run the Comodo diagnostics.

    Personally, I believe all software firewalls are a waste of space and computer resources. A properly configured router which contains a hardware firewall (most produced in the last 5 years have it) is the best protection from intrusion. Many users are mis-informed as to the purpose of firewalls. Firewalls to not stop malware from entering your computer through browsing and downloading. A firewall only protects your local network from intrusions of those attempting to access your network in an unauthorized manner. Even if a user wants to use a software firewall, the built-in Windows firewall is more than sufficient.

    If it were my computer I would remove all security related software using Revo, run Ccleaner and Glary Utilities to find left over registry entries and finally perform a search in regedit for each uninstalled software. Once I had completed the aforementioned, I would re-install Avast, turn on Windows firewall then read up on how to configure your brand of router for the best security. One feature to focus on in the router's security capabilities is MAC address filtering. Essentially, this option, if available, blocks any and all computers from accessing your network unless the MAC address of the computer in question has been added to the "Allowed" list of computers. This type of security is in-penetrable. Basically, this means if I don't invite your computer to join my network you won't get in..

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  4. Anonymous
    2013-01-12T19:48:48+00:00

    Darn, I can't really rember when it started happening, maybe a month and 1/2 ago? We thought it was caused by Avast, so I removed it using their tool, and installed MS Essentials. Then the next bsod involved Comodo. I haven't removed it yet, instead I opened it, clicked on Diagnostics, it found something wrong (didn't say what) and fixed it.

    I had Norton a long time ago (7 years?), then Kaspersky 3 years ago (Can't remember how I uninstalled them) then Avast for the last couple of years. I've had Comodo for under a year.

    it 'might' have started happening after I ran this adwCleaner scan where it deleted some registry items?

    ***** [Files / Folders] *****

    Folder Deleted : C:\Documents and Settings\All Users\Application Data\InstallMate

    Folder Deleted : C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\wz6uyqbg.default\extensions\staged

    ***** [Registry] *****

    Key Deleted : HKCU\Software\Conduit

    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe_3e054d2218e7aa282c2369d939e58ff

    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe_c4c00451d35772e88ad87152169b2f3

    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1

    ***** [Internet Browsers] *****

    -\ Internet Explorer v8.0.6001.18702

    [OK] Registry is clean.

    -\ Mozilla Firefox v17.0.1 (en-US)

    File : C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\1otdya17.default\prefs.js

    [OK] File is clean.

    File : C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\jcp9psff.Default Me\prefs.js

    [OK] File is clean.

    File : C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\wz6uyqbg.default\prefs.js

    [OK] File is clean.

    File : C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\pmyuuggm.default\prefs.js

    [OK] File is clean.

    -\ Google Chrome v22.0.1229.94

    File : C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

    [OK] File is clean.

    -\ Opera v12.0.1467.0

    File : C:\Documents and Settings\Owner\Application Data\Opera\Opera\operaprefs.ini

    [OK] File is clean.

    *************************

    AdwCleaner[R1].txt - [2141 octets] - [26/12/2012 07:09:49]

    AdwCleaner[S1].txt - [2084 octets] - [26/12/2012 07:25:07]

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  5. Anonymous
    2013-01-12T18:10:08+00:00

    I use Avast free and Comodo free

    I believe your problem is conflicting security software. Please list all current and recent security software you have installed since the issue began.

    If you have uninstalled either of your security programs what did you uninstall and what method of uninstall did you use?

    You definitely have a driver conflict between two or more drivers. I arrive at this conclusion based on the fact your bsod's involve several different drivers. One time one crashes and the next time the other crashes. It's a war between the drivers. 

    You most likely need to uninstall ALL security software using Revo then perform a search for each software in regedit to make sure all remnants are gone. Please answer the above first. We'll go from there.

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