The system has recovered from a serious error

Anonymous
2013-01-06T18:41:34+00:00

I've been having these for the last couple of months. I've been googling the details in the error report but don't really understand the error that's occurring. I think it 'might' be related to my NVidia graphics card or driver, but I have the latest driver, and that might not be the problem anyway.

I hope someone has some insight into this and can help figure it out and hopefully fix it! :-)

here's the report-

BCCode: 1000000a BCP1:00000166 BCP2: 00000002 BCP3: 00000000 BCP4: 80E5443 OSVer: 5_1_2600 Sp: 3_0 product 768_1

When I look in the Event Viewer I see a red X, click properties and see 

Error code 1000000a, parameter1 00000166, parameter2 00000002, parameter3 00000000, parameter4 804e5443

How can I find specific Info on this error? Below that red X in Event Viewer I also see two yellow warning events, both have the source of asw Rdr. Is that a clue?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-01-13T00:00:38+00:00

    Forget about regedit for now. I would also forget about checking the ram for now. Let's see if getting rid of Comodo and cleaning out the registry will stop the bsod's. Run the computer for a few days and see if you get another bsod. If not, we have resolved the issue. If you do get a bsod we'll continue.

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  2. Anonymous
    2013-01-12T23:49:01+00:00

    OK Daavee, I want to do that memory test without taking out the sticks. Sorry but don't see the directions on that page http://www.memtest.org/ I don't really understand what a bootable CD is either.

    I put a cd in my cd slot, I've opened up my Nero cd burner, and I've unzipped the memtest folder.

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  3. Anonymous
    2013-01-12T23:29:43+00:00

    OK, I ran both scanners once, then reinstalled Avast and turned on MS firewall. I didn't see your post about scanning twice, so after installing Avast I ran them both again.

    Sorry, but how do I use regedit to scan for leftovers? (after installing Avast) I go to Run, type regedit, and in there I do see a KasperskyLab entry, and under it a 'protected' folder. Do I highlight that and hit Delete? I don't see any Comodo in there.

    Under Microsoft, I don't see anything named MSE.

    also how do I create a backup of registry?

    really appreciate the handholding during all of this :-)

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  4. Anonymous
    2013-01-12T23:09:24+00:00

    I personally run them both until each fail to find any issues.

    As stated previously, once you have run both scanners, and neither return issues, use regedit to locate any remnants not detected by Ccleaner and Glary. I would also recommend you create a backup of your registry prior to searching for remnant. File > Export. Save it to a location such as your desktop for convenience.

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  5. Anonymous
    2013-01-12T21:45:52+00:00

    OK I ran CCleaner again, using the registry button, but then should I close Glary, and run it again?

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