The system has recovered from a serious error

Anonymous
2013-01-06T18:41:34+00:00

I've been having these for the last couple of months. I've been googling the details in the error report but don't really understand the error that's occurring. I think it 'might' be related to my NVidia graphics card or driver, but I have the latest driver, and that might not be the problem anyway.

I hope someone has some insight into this and can help figure it out and hopefully fix it! :-)

here's the report-

BCCode: 1000000a BCP1:00000166 BCP2: 00000002 BCP3: 00000000 BCP4: 80E5443 OSVer: 5_1_2600 Sp: 3_0 product 768_1

When I look in the Event Viewer I see a red X, click properties and see 

Error code 1000000a, parameter1 00000166, parameter2 00000002, parameter3 00000000, parameter4 804e5443

How can I find specific Info on this error? Below that red X in Event Viewer I also see two yellow warning events, both have the source of asw Rdr. Is that a clue?

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2013-01-08T20:19:24+00:00

    OK, thanks so much for your time guys, I really appreciate all the xtra time you put in to helping me out :-)

    I already reinstalled avast, we'll see .. but if I get the bsod again I know right where to go for help!

    say, one final question- I installed the updated graphics card driver, but it was awful, when I moved folders around on my desktop they sort of rippled. My Win Patrol said my NvCplDaemon had been changed or removed. I googled that and it's from NVidia. Should I try to reinstall that driver?

    I reverted back to the older one and all is working fine, but then I don't know if it would work better with an updated driver.

    thanks again Elder, and Daavee :-)

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  2. Anonymous
    2013-01-08T07:44:42+00:00

    I also vote for Avast.

    If, after uninstalling Avast the system continues to crash if JoeFromSD (who did fine with my questions) would upload the crash dump files to the SkyDrive, we can look at them.

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  3. Anonymous
    2013-01-08T03:14:04+00:00

    Maybe it IS Avast:

    http://forum.avast.com/index.php?topic=70034.0

    You can always uninstall Avast AND run their removal tool:

    http://www.avast.com/uninstall-utility

    And THEN reinstall the newest version of Avast.

    Or you can instead install Avira Antivirus or Microsoft Security Essentials (both are free).

    Keep in mind these are wild stabs. :-)

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  4. Anonymous
    2013-01-08T02:56:26+00:00

    OK, both rootkit scans came up clean!

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  5. Anonymous
    2013-01-08T02:03:10+00:00

    Actually, I Googled information from your BSV report. Nothing conclusive. Could be bad RAM. Or malware.

    Or something else.

    Let's let ElderL work his magic. His notes are quite extensive, and I have a feeling he'll produce success for you.

    If he doesn't return for a while, it couldn't hurt to scan for rootkits (which often evade detection). Start with TDSSKiller:

    http://support.kaspersky.com/5350

    This one here (in beta) might be worthwhile:

    http://www.malwarebytes.org/products/mbar/

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