The system has recovered from a serious error

Anonymous
2013-01-06T18:41:34+00:00

I've been having these for the last couple of months. I've been googling the details in the error report but don't really understand the error that's occurring. I think it 'might' be related to my NVidia graphics card or driver, but I have the latest driver, and that might not be the problem anyway.

I hope someone has some insight into this and can help figure it out and hopefully fix it! :-)

here's the report-

BCCode: 1000000a BCP1:00000166 BCP2: 00000002 BCP3: 00000000 BCP4: 80E5443 OSVer: 5_1_2600 Sp: 3_0 product 768_1

When I look in the Event Viewer I see a red X, click properties and see 

Error code 1000000a, parameter1 00000166, parameter2 00000002, parameter3 00000000, parameter4 804e5443

How can I find specific Info on this error? Below that red X in Event Viewer I also see two yellow warning events, both have the source of asw Rdr. Is that a clue?

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2013-01-12T06:29:59+00:00

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  2. Anonymous
    2013-01-12T05:54:22+00:00

    Oh those avast files are from the aswMBR scan, it updated the virus deffinitions from Avast.

    yes I had Norton a long time ago. I think I used their uninstaller to remove it though.

    seems like alot of folks are having problems uninstalling comodo free firewall, should I use Revo Uninstaller, or do you have any other suggestions?

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  3. Anonymous
    2013-01-12T05:46:33+00:00

    I still think you should test your RAM.

    Also, I was under the impression you uninstalled Avast and ran aswclear.exe from this site:

    http://www.avast.com/uninstall-utility

    However, there are still issues with AswRdr.sys, an Avast file which should have been removed by now. Something ain't right.

    Also, Comodo is not a necessary program. I suggest you uninstall it.

    It might be the case there is a conflict with too many security programs running concurrently (e.g., two antivirus programs and/or two firewalls).

    All you need is one good antivirus program (MSE is fine) and one firewall on (Windows Firewall is sufficient).

    Did your PC ever have Norton or McAfee? (I ask because there could be leftovers causing issues.)

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  4. Anonymous
    2013-01-12T04:22:59+00:00

    Darn, had another bsod, this time caused by Comodo it looks like.

    Was using FFox again, it froze, not responding, then the bsod,

    here's the report log.

    On Fri 1/11/2013 4:24:08 PM GMT your computer crashedcrash dump file: C:\windows\Minidump\Mini011113-01.dmp

    This was probably caused by the following module: cmdhlp.sys (cmdhlp+0x2630)

    Bugcheck code: 0x1000000A (0x166, 0x2, 0x0, 0xFFFFFFFF804E5443)

    Error: CUSTOM_ERROR

    file path: C:\windows\system32\drivers\cmdhlp.sys

    product: COMODO Internet Security Helper Driver

    company: COMODO

    description: COMODO Internet Security Helper Driver

    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: cmdhlp.sys (COMODO Internet Security Helper Driver, COMODO).

    first it's Avast, (it seemed) now it's comodo. Sure hope we can figure this out (fingers crossed)

    here's the bluescreenviewer log

    http://s11.photobucket.com/albums/a173/JoeWood_/?action=view&current=BlueScreenViewer-Report.jpg

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  5. Anonymous
    2013-01-12T01:07:04+00:00

    Daavee, sorry about this, but on that ram test page there are alot of download links. Which one do I get if I want to leave the sticks in??

     

    http://www.memtest.org/

    Heh.

    I guess I didn't make myself clear enough.

    Let's start from the top.

    You will NOT be booting off your hard drive.

    You will not be running this program from Windows.

    Do you wish to create a bootable floppy or a bootable CD? Note that you will NOT be running this program from your hard drive. Instead you will be creating a bootable CD or floppy, which you will boot off of.

    So please indicate your prefrence. Do you wish to create a bootable floppy or bootable CD (since THAT is how you will be running this program)?

    In the event you wish to create a bootable floppy, this is your link:

    http://www.memtest.org/download/4.20/memtest86+-4.20.floppy.zip

    You would need to pop in a blank floppy disk into your floppy drive, then unzip the file you downloaded and run the executable, which will allow you to create the bootable floppy.

    In the event you wish to create a bootable CD, this is your link for the .iso file:

    http://www.memtest.org/download/4.20/memtest86+-4.20.iso.zip

    And assuming you need a program to create a CD from an .iso image, I highly recommend ImgBurn:

    http://www.imgburn.com/

    Once your bootable media is created, pop it into its proper drive, reboot, and press F12 so you get the Dell boot screen, which looks like this:

    Choose the proper device and let MemTest+ run for at least two passes.

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