Recieve a BSOD after KB2859537.

Anonymous

When I install KB2859537 on my Windows 7 X64 machine I get a BSOD during reboot either trying to boot normally or trying to boot in safe mode. Had to restore the primany disk three times now to get the PC bac. Can someone report to MS tech please.Anyone else seen this

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216 answers

Anonymous

2013-08-14T20:36:14+00:00

Yes, in progress
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Anonymous

2013-08-14T20:33:57+00:00

Thank you very very very much for that, while you wait for MS support can you run a sfc /scannow on the restored system?
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Anonymous

2013-08-14T20:30:25+00:00

I'm here helping, I count that as simple. Thank you very much for your links.
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Anonymous

2013-08-14T19:21:45+00:00

Ok, here goes...

1a 2011

1b Clean install of Windows 7 Ultimate

2a Chose to install Microsoft Security Essentials

2b 2 ‎April ‎2011

2c 4.3.215.0

2d 1.1.9700.0

3 None

4a No

4b No

5a Yes

5b Yes

5c Yes

5d Yes

6a IE10

6b Firefox installed 23.0

7a Version 7 Update 25 installed

7b Version 11,8,800,94 installed

8 No

MS supplied a diagnostic tool to take details of my machine which I have done but no one has looked at it yet.

I've tried installing this again tonight too and here is the BSOD - 100% reproducable for me.
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Anonymous

2013-08-14T18:54:16+00:00
This is ditry problem for many users...

Perhaps, but like my colleague Susan, I think it's too early to jump to any conclusions at this point.

TIP: Ideally, you would never, EVER use System Restore to "undo" an update, Service Pack, or IE upgrade (which often leaves the system in a "confused" or "torn" state)! Instead, uninstall the update, Service Pack, and/or IE upgrade & reboot. If that doesn't correct the problem, then try System Restore.

That being said...

@Shamnigurat & anyone else with a similar problem: To avoid confusion & duplication of effort, please begin your own, new thread in the appropriate forum. State your current IE version and full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista 32-bit SP1; Vista 64-bit SP2; Win7 32-bit; Win7 32-bit SP1; Win7 64-bit; Win7 64-bit SP1; Win8 32-bit; Win8 64-bit; Win8 RT) in your first post.

If you upgraded to Win8, please state that as well as your previous Windows version (e.g., Win7 64-bit SP1; Win8 32-bit Release Preview) in your first post, too. Thank you.

See...

    • HOW TO begin your own, new thread about your computer & your problem

       http://answers.microsoft.com/en-us/Page/faq#faqGettingAnswers5

    • What information to post in the Windows Update forum

       http://answers.microsoft.com/thread/1467f44b-ee27-4f7d-98d7-f1c4b35b3395

    • Suggestions for asking a question in help forums

       http://support.microsoft.com/kb/555375
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