Recieve a BSOD after KB2859537.

Anonymous
2013-08-13T20:44:33+00:00

When I install KB2859537 on my Windows 7 X64 machine I get a BSOD during reboot either trying to boot normally or trying to boot in safe mode. Had to restore the primany disk three times now to get the PC bac. Can someone report to MS tech please.Anyone else seen this

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2013-08-16T18:37:11+00:00

    Let see if I can add more problems. I have a Compaq CQ60 that started rebooting after Tuesdays update. It boots to the configuring part 3 of 3 0%, then either restarts or shutdown. Is there someway to edit the hard drive to not try to install the update so I can get it to boot?

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  2. Anonymous
    2013-08-16T17:49:08+00:00

    THANK YOU so much for hanging in here and helping out.

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  3. Anonymous
    2013-08-16T17:32:36+00:00

    No need for that as Susan kindly raised an incident with MS on 13th.

    MS have also just called me again and MS development have now been able to repoduce the problem in the lab using my hardware config (or something similar) plus the logs from long session last night. Great news!

    I'll update again once I have any more info, but this is confirmed as an issue with KB2859537.

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  4. Anonymous
    2013-08-16T16:31:07+00:00

    All of my drivers, [including] the intel supplied ones, are the latest version.

    Well, it was worth a shot.

    Have you considered opening a no-charge support incident?

    
For home users, no-charge support for security updates (only!) is available by calling 1-800-MICROSOFT (1-800-642-7676) in the US or 877-568-2495 in Canada. [1]

For more information about how to contact your local Microsoft subsidiary [i.e., in other regions] for support issues relating to security updates, visit the following Microsoft International Support website:
[http://support.microsoft.com/common/international.aspx?rdpath=4](http://support.microsoft.com/common/international.aspx?rdpath=4)

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  5. Anonymous
    2013-08-16T15:46:12+00:00

    Or possibly some hardware update that did get offered up?

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