Recieve a BSOD after KB2859537.

Anonymous
2013-08-13T20:44:33+00:00

When I install KB2859537 on my Windows 7 X64 machine I get a BSOD during reboot either trying to boot normally or trying to boot in safe mode. Had to restore the primany disk three times now to get the PC bac. Can someone report to MS tech please.Anyone else seen this

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2013-08-22T00:08:18+00:00

    Do you need me to zip ALL the cbs files ? or just the CBS.log file ?

    and where do I send it ?

    Yes, It's a 6b code

    Thank you DivyeshShah

    Wanted to add.

    When I first experienced the BSOD at boot. It went into a fix it mode but it couldn't find anything.

    So, it asked if I wanted to send MS the problem info and I sent it.

    I checked all the suggestions here, virus, memory, checkdisk, scan /sfc.  no problems.

    I uninstalled all the recent KB's and install them one at a time again except the KB 537. All the other KB's installed no problem and after checking all other possible causes. I tried again to install KB 537 and it booted again into the BSOD mode but this time, It didn't ask If I wanted to send MS the info it just rebooted with the last good restore and I just hid the KB 537 again.

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  2. Anonymous
    2013-08-21T17:31:47+00:00

    i am curious, because this same update is on windows 8 and No one including myself (and i have 5 windows 8 computers and 2 windows 8 tablets) had a problem

     

    The ones who had bad crashes, were you on windows 7

    It seems that it is a windows 7 issue only,  the computers that had problems on my clients and 2 of my windows 7 computers

    I have a Toshiba from 2009 with Windows 7 and mine crashed sometime between thursday and friday night last week. It will not come out of safe mode and I dont have a repair disc since my computer didnt come with one. My friend has tried who is a computer wiz and he couldnt fix it. My bf works for Time warner on Sunday 3 customer stated they had problems with the new update. One customer had her computer crash just like mine. I havent spoken to MS yet but I will tonight. I know it is not a virus since I run MS essentials on my computer. I am highly upset at MS right now. It will cost me a lot of money to have my computer fixed.

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  3. Anonymous
    2013-08-21T16:16:42+00:00

    Can you send the CBS update installation logs on the machine? Are you able to recover the machine?

    Sent to MS on 17th August

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  4. Anonymous
    2013-08-21T15:03:49+00:00

    Had the same problem on my daughters computer. It took me about 5hrs today to figure out which patch was causing the BSOD. I kept doing a restore to narrow down the KB problem.

    I'm glad to see it;s not only me having the problem.

    Strange, but I was able to install the patch on my computer with no problem.  Both have the same AV and Firewall program.

    I did notice the restore dates on her computer were one day ahead ? weird ! and I noticed that after installing one patch at a time. It said "successfully" but when you looked in the view update history.. It didn't show that patch was installed but it did show in the "installed updates" spooky stuff :)

    Just wanted to add any info I could to let MS know... That KB2859537 patch is foobar

    can you share CBS logs fir update installation for the machine where you ate getting BSOD with error code 6B? This will help in narrowing down the issue..

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  5. Anonymous
    2013-08-21T14:37:43+00:00

    Can you send the CBS update installation logs on the machine? Are you able to recover the machine?

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