Recieve a BSOD after KB2859537.

Anonymous
2013-08-13T20:44:33+00:00

When I install KB2859537 on my Windows 7 X64 machine I get a BSOD during reboot either trying to boot normally or trying to boot in safe mode. Had to restore the primany disk three times now to get the PC bac. Can someone report to MS tech please.Anyone else seen this

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2013-08-16T19:07:24+00:00

    FYI: Windows 7 x64. System won't boot after installing KB2859537, system repair says ntoskrnl.exe is corrupt but can't fix it. 

    I used recovery command prompt to copy over ntoskrnl.exe from X:, then ran dism.exe to cleanup and revert pending actions. After that rebooted and system came up fine, but networking was hosed. It got an IP and nslookup worked, but FF and IE refused to visit any websites. Rebooted again and now everything worked.

    I saw a bunch of failed updates in the log, so I did them one by one and rebooted in between. All the others worked, but after manually installing KB2859537 I got the exact same problem again... Windows boots directly into recovery mode. This time the automatic repair worked and was able to roll back the update and fix ntoskrnl.exe by itself.

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  2. Anonymous
    2013-08-16T19:06:05+00:00

    If you wouldn't mind starring a new thread as this will probably take a bit of back and forthing.  Any system after any batch of updates can get stuck on part 3 of 3 and it isn't necessarily the same update as this one.   In general you have to boot under the OS and see if you can get the pending.xml file.

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  3. Anonymous
    2013-08-16T18:42:39+00:00

    No need for that as Susan kindly raised an incident with MS on 13th.

    MS have also just called me again and MS development have now been able to repoduce the problem in the lab using my hardware config (or something similar) plus the logs from long session last night. Great news!

    I'll update again once I have any more info, but this is confirmed as an issue with KB2859537.

    Thanks very much for this information!

    Good luck.

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  4. Anonymous
    2013-08-16T18:38:02+00:00

    Sorry I forgot  this machine has Vista Home Premium

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  5. Anonymous
    2013-08-16T18:37:11+00:00

    Let see if I can add more problems. I have a Compaq CQ60 that started rebooting after Tuesdays update. It boots to the configuring part 3 of 3 0%, then either restarts or shutdown. Is there someway to edit the hard drive to not try to install the update so I can get it to boot?

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