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When I install KB2859537 on my Windows 7 X64 machine I get a BSOD during reboot either trying to boot normally or trying to boot in safe mode. Had to restore the primany disk three times now to get the PC bac. Can someone report to MS tech please.Anyone else seen this
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You must be extremely loyal to MS if you think so many users experience fabricated problems!
Not that it's any business of yours but...
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Fact: MS MVPs are volunteers who neither represent nor work for Microsoft.
having the same issue. Only since the automatic updates done last night.
Got around the issue of the update with a syatem restore. and uninstalled the update. Now system runs about 1/2 hour then I get aanother blue screen for ntoskrnl.exe but same error numbers as with the update.
I have windows 7 x64 wih 3 gigs ram and intel E5400 2.7ghz
avg antivirus
malwarebytes
I have done virus scan - system clean
did sfc - all fine
did uninstall mozilla because that was updated last week
Unless a patch causes a widespread massive issue with all machines, they won't pull it (just setting expectations, not making excuses)
Can you list a bit more info for these impacted machines and would you be willing to open a phone support case with a Microsoft engineer?
What version of Windows (XP, 7 home or pro?)
32bit or 64bit?
Are you seeing the exact same symptoms on all 50?
Is it with the same application? Appears to be Adobe in your screenshot? What Adobe products do they have installed?
It's Win 7 Pro x64, now some 65 clients, all with different configs and hardware. It's not only Adobe, the same error is coming up when you try to start almost any program. I have about 10 Win 7 Pro x86, no problems with them.
I think the patch causes a widespread issue, just look on all google-results on KB2859537. It's time to back of and fix the error, otherwise there will be a whole lot of them the next few days.
What I do know is that Microsoft support people had not yet reviewed the log files sent (and I still see them assigning the case around up there in the support queue - which I need to ask why they are doing that delaying the investigation)
I had a call from MS this morning but I was at work - I asked him if anyone had looked at the logs - no.
He said he'd get someone else to call me @7pm tonight once I was home. Still waiting.......
Expect its either becuase they know what the issue is, or it's a hard one to diagnose so no one wants it. Good job I've worked in software for a very long time!
Unless a patch causes a widespread massive issue with all machines, they won't pull it (just setting expectations, not making excuses)
Can you list a bit more info for these impacted machines and would you be willing to open a phone support case with a Microsoft engineer?
What version of Windows (XP, 7 home or pro?)
32bit or 64bit?
Are you seeing the exact same symptoms on all 50?
Is it with the same application? Appears to be Adobe in your screenshot? What Adobe products do they have installed?
