Why does dllhost.exe Com surrogate consumes memory untill crash

Anonymous
2013-04-24T21:17:11+00:00

Why does dllhost.exe  Com surrogate consumes memory untill crash.

It happens when I highlight or view a folder containing video files, Even if I close the folder or select a different folder the memory keeps getting consumed.

It seems to happen mostly with 3D Video files but it has done the same with 2D files.

So it seems to be a problem with the windows thumb nail system dealing with these files.

By the way trying to delete or move the file or folder while the Com Surrogate is consuming memory Delete can not complete the task.

What I have been doing is finding offending file selecting Delete, then go to task manager stopping Com Surrogate, then the file will delete.

Fix

"MS are aware of problems with certain chipset/driver combinations and the KB2670838 update

They are also aware of problems with the IE10 install

They are working on both issues, and will update as and when they are satisfied that they have solved the problems.

The recommendation in the meantime is that if the update doesn't install first time, make sure it's uninstalled, and then hide it - Windows Update will unhide it when it is updated."

So Uninstall IE10 and KB2670838 update, hide them from auto updating when thy pop back up to be updated the problem should be fixed.

Proof that MS knows that IE10 has problems on some hardware platforms is here.

  http://technet.microsoft.com/en-us/ie/jj898509.aspx

Hope this helps Every One.

Windows for home | Previous Windows versions | Files, folders, and storage

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  1. Anonymous
    2013-06-06T04:07:00+00:00

    Most of the MS API's, .dlls and .exe were left in tact.  I did not stop all start up programs. I chose the ones that I could identfiy easily, such as acro reader updating programs, and MS office project sharing programs that I don't use. Now my system is running perfectly.  

    While I agree turning off 3d party auto start programs can be helpful in preserving extended memory for running intensive programs, and I do so as You said for Adobe, I manually update it My self instead of auto update.

    I assure You that no programs preload except MS programs as they are designed to do + My video card driver and Sound card driver and as stated in My earlier post's I have even done a clean boot with minimum items to boot with GUI and the problem persists so it can not be Adobe, Video driver or sound driver making this happen.

    Nothing but the OS running in Clean boot.

    This is a somewhat known issue read this it you may find it an example of why we have this problem

    http://support.microsoft.com/kb/2670838

    I am not a programmer nor can I spend Hours upon hours debugging to find exactly what part of this update makes this happen but My guess is that it has a H.264 video decoder as part of the install and it does not agree with My current codec or hardware decoder/encoder.

    There are plenty of work around's I coud use like turning off thumbnails and using a 3d party thumb program, or renaming and or encoding the *.mp4 files to *.avi,*.mpg or any other format.

    The thing is the OS is there to help me work, not Me working on the OS.

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  2. Anonymous
    2013-06-09T14:48:10+00:00

    Why does dllhost.exe  Com surrogate consumes memory untill crash.

    It happens when I highlight or view a folder containing video files, Even if I close the folder or select a different folder the memory keeps getting consumed.

    It seems to happen mostly with 3D Video files but it has done the same with 2D files.

    So it seems to be a problem with the windows thumb nail system dealing with these files.

    By the way trying to delete or move the file or folder while the Com Surrogate is consuming memory Delete can not complete the task.

    What I have been doing is finding offending file selecting Delete, then go to task manager stopping Com Surrogate, then the file will delete.

    Ok Guys and Gals here is the scoop or what I have found out.

    Went to paid MS Support started a ticket gave them the info of the problem.

    Before haveing to pay I backed out but It will still leave a ticket req on the system.

    Them I did a masive searck on this problem and ran into this and I beleve it to be true. It's the way they handled a simmilar problem In Vista.

    So here it is.

    "MS are aware of problems with certain chipset/driver combinations and the KB2670838 update

    They are also aware of problems with the IE10 install

    They are working on both issues, and will update as and when they are satisfied that they have solved the problems.

    The recommendation in the meantime is that if the update doesn't install first time, make sure it's uninstalled, and then hide it - Windows Update will unhide it when it is updated."

    So Uninstall IE10 and KB2670838 update, hide them from auto updating when thy pop back up to be updated the problem should be fixed.

    Proof that MS knows that IE10 has problems on some hardware platforms is here.

      http://technet.microsoft.com/en-us/ie/jj898509.aspx

    Hope this helps Every One.

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  3. Anonymous
    2013-06-09T15:13:15+00:00

    So Uninstall IE10 and KB2670838 update, hide them from auto updating when thy pop back up to be updated the problem should be fixed.

    Yes, this worked perfectly for me.  IE10 finally renders CSS correctly, so I'll miss it.  But at least my memory is not leaking all over.

    Thanks!

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  4. Anonymous
    2013-06-09T15:38:12+00:00

    Yes David I am (guessing) from what I have read some where in the middle or end of this month a new version of these updates will be released and the updates will show up again (hopefully) fixed.

    By the way while I was on My quest on this matter I found out that many people had serious problems, Some could not even boot.

    So I guess We can call Our self very lucky to have just a  bug instead of a non working machine, and having to reload from scratch.

    So I guess I will have to be patient and wait for the fix to appear.

    Oh almost forgot This problem mainly has to do with most AMD Radion video chipsets so remember to keep Your video card drivers updated, It may take a combination of a New MS update and Hardware drivers to fix.

    Good Luck.

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  5. Anonymous
    2013-06-09T15:38:28+00:00

    I didn't install any updates from the fresh install of windows pro 64 bit, and I still had the problem on the machine I'm using now.  I used the sysinternals autoruns to remove useless startup programs as well. This fixed the problem of viewing thumbnails of images. 

    Now, last night I performed a search of on one of my drives of all 2D .wmv files, and the problem returned.  I have icons, but not thumbnails.  I can open the performance monitor, look at the memory tab, and see a dllhost.exe process is growing like a monster on steroids.  I tried to delete on one of the 2D .wmv files and my computer had to think about deleting this file for several minutes.  While I had the performance monitor open, I ended the dllhost.exe process tree several times, till thumbnails began to appear, and the deletion was quick, once I ended the process tree of dllhost.exe several times.  For now, I can keep playing whack-a-mole with dllhost.exe, by ending the process tree if I'm reviewing .wmv files.

    *Problem isn't solved, my apologies to all.

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