Why does dllhost.exe Com surrogate consumes memory untill crash

Anonymous
2013-04-24T21:17:11+00:00

Why does dllhost.exe  Com surrogate consumes memory untill crash.

It happens when I highlight or view a folder containing video files, Even if I close the folder or select a different folder the memory keeps getting consumed.

It seems to happen mostly with 3D Video files but it has done the same with 2D files.

So it seems to be a problem with the windows thumb nail system dealing with these files.

By the way trying to delete or move the file or folder while the Com Surrogate is consuming memory Delete can not complete the task.

What I have been doing is finding offending file selecting Delete, then go to task manager stopping Com Surrogate, then the file will delete.

Fix

"MS are aware of problems with certain chipset/driver combinations and the KB2670838 update

They are also aware of problems with the IE10 install

They are working on both issues, and will update as and when they are satisfied that they have solved the problems.

The recommendation in the meantime is that if the update doesn't install first time, make sure it's uninstalled, and then hide it - Windows Update will unhide it when it is updated."

So Uninstall IE10 and KB2670838 update, hide them from auto updating when thy pop back up to be updated the problem should be fixed.

Proof that MS knows that IE10 has problems on some hardware platforms is here.

  http://technet.microsoft.com/en-us/ie/jj898509.aspx

Hope this helps Every One.

Windows for home | Previous Windows versions | Files, folders, and storage

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  1. Anonymous
    2015-12-13T10:20:17+00:00

    Within 5 minutes the problem was back. I followed: 

    http://www.sevenforums.com/tutorials/10794-thumbnail-cache-enable-disable.html

    Here you turn of the thumbnail cache function. I figured since I have an ssd it wouldn't take much longer to load the thumbnails from my harddisk. 

    Hope this is a more sustainable solution.

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  2. Anonymous
    2015-12-13T11:10:40+00:00

    Within 5 minutes the problem was back.

    If the problem on your system is, what is described pages ago, you should be able to find some video files, which do not have visible thumbnails, but should.

    Typically mp4 with h.264 and side-by-side 3D.

    The memory leak, along with certain other bugs, which was introduced with the infamous KB2670838 might be triggered under other cicrumstances as well. But if it hangs on certain files, theses files would not have a thumbnail.

    On a related note: can anyone confirm that Windows 10 has the same bug? The only "fix" I am aware of from MS was to not make KB2670838 mandatory for some other updates. But since this is a multiyear old issue, I lost track. So this garbage feature might as well have been carried over to Win10...

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  3. Anonymous
    2016-08-08T07:41:37+00:00

    if you hit control alt delete and end com surrogate process it'll free up the memory and you can work again. but it last a short while i find myself having to constanly end the process

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