Why does dllhost.exe Com surrogate consumes memory untill crash

Anonymous
2013-04-24T21:17:11+00:00

Why does dllhost.exe  Com surrogate consumes memory untill crash.

It happens when I highlight or view a folder containing video files, Even if I close the folder or select a different folder the memory keeps getting consumed.

It seems to happen mostly with 3D Video files but it has done the same with 2D files.

So it seems to be a problem with the windows thumb nail system dealing with these files.

By the way trying to delete or move the file or folder while the Com Surrogate is consuming memory Delete can not complete the task.

What I have been doing is finding offending file selecting Delete, then go to task manager stopping Com Surrogate, then the file will delete.

Fix

"MS are aware of problems with certain chipset/driver combinations and the KB2670838 update

They are also aware of problems with the IE10 install

They are working on both issues, and will update as and when they are satisfied that they have solved the problems.

The recommendation in the meantime is that if the update doesn't install first time, make sure it's uninstalled, and then hide it - Windows Update will unhide it when it is updated."

So Uninstall IE10 and KB2670838 update, hide them from auto updating when thy pop back up to be updated the problem should be fixed.

Proof that MS knows that IE10 has problems on some hardware platforms is here.

  http://technet.microsoft.com/en-us/ie/jj898509.aspx

Hope this helps Every One.

Windows for home | Previous Windows versions | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

158 answers

Sort by: Oldest
  1. Anonymous
    2013-12-15T01:12:16+00:00

    I fixed mine by changing my folder from showing "thumbnails' to showing "Icons only"

    If i want thumbnail I have to change it back .

    but while i am showing icons i don't have the same problems dllhost

    john

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-12-15T09:52:18+00:00

    Now, Windows Update give me Explorer 11, and My : dllhost.exe Com surrogate consumes memory untill crash again ! **** MICROSOFT. - Well I removed the update, explorer 9 was back, and everything works again.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-12-15T13:52:58+00:00

    3D is the culprit.  And I also keep both Panasonic and Sony developers on my "failure to act" list.  They and **CIPA**introduced a new file format - MPO - without fully vetting it on MS products.  MS probably netted $50 or less on my OEM OS.  They netted many times more.

    The two 3D cameras which claimed to operate just fine with Win 7 do not.  Bask in my day of testing drivers for another company,  we spent extensive time testing on the current OS, and if the OS developer continued to release changes, we, as the hardware mfg, would retest, and make adjustments, if needed.

    Summary: we should engage CIPA as well.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-12-15T17:05:45+00:00

    Icons are not useful to identify a video clip unless they have been named.  Being unable to view the content of a file makes it impractical (to the point of being useless) to identify and process videos.

    Crippling a system is not a solution for those seeking to use the system.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-02-14T21:37:20+00:00

    Same issue with 3d video thumbnails of files created with Nvidia Shadowplay, I had the process consume 14 GB of memory . . . will try your fix.

    Was this answer helpful?

    0 comments No comments