Why does dllhost.exe Com surrogate consumes memory untill crash

Anonymous
2013-04-24T21:17:11+00:00

Why does dllhost.exe  Com surrogate consumes memory untill crash.

It happens when I highlight or view a folder containing video files, Even if I close the folder or select a different folder the memory keeps getting consumed.

It seems to happen mostly with 3D Video files but it has done the same with 2D files.

So it seems to be a problem with the windows thumb nail system dealing with these files.

By the way trying to delete or move the file or folder while the Com Surrogate is consuming memory Delete can not complete the task.

What I have been doing is finding offending file selecting Delete, then go to task manager stopping Com Surrogate, then the file will delete.

Fix

"MS are aware of problems with certain chipset/driver combinations and the KB2670838 update

They are also aware of problems with the IE10 install

They are working on both issues, and will update as and when they are satisfied that they have solved the problems.

The recommendation in the meantime is that if the update doesn't install first time, make sure it's uninstalled, and then hide it - Windows Update will unhide it when it is updated."

So Uninstall IE10 and KB2670838 update, hide them from auto updating when thy pop back up to be updated the problem should be fixed.

Proof that MS knows that IE10 has problems on some hardware platforms is here.

  http://technet.microsoft.com/en-us/ie/jj898509.aspx

Hope this helps Every One.

Windows for home | Previous Windows versions | Files, folders, and storage

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  1. Anonymous
    2013-10-11T06:20:00+00:00

    well your solution of uninstalling the update KB2670838 worked now the com surrogate aka memory eater won't show up leaving my computer with loads of memory thank you

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  2. Anonymous
    2013-10-18T11:12:42+00:00

    I igree, it works fine. So, really have a problem with this update.

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  3. Anonymous
    2013-11-03T15:55:10+00:00

    Thank you. It resolved the problem

    Can't we( who have this problem , hardware)  avail the IE10 features anymore?

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  4. Anonymous
    2013-11-03T16:39:34+00:00

    I had the same problem, no viruses.

    BUT since I was lucky to notice it happend the "last" days after some program installations I did this:

    1. uninstall al the last programs. In my case I was suspecting a JAVA UPDATE Installation.
    2. Make o folder on your desktop and move/put in there all the shortcuts you got on your desktop.

    [This measurment might not be needit but I did it]

    1. Perform a Registry Clean with a tool like Windows Utilities or something else. Not a Registry defrag, but a Registry Clean. Do it 2-3 times to get rid of all broken links. The point is that dllhost.exe propably is searching something that it ain't no more...

    Restart the PC

    I solved my BIG problem with the above methods.

    Always

    a) Watch your computer status with Cpu Meter to see what's going on and

    b) always after pressing Ctrl+Alt+Delete see all the tasks running and indexedthem according 1st their cpu usage  and memory usage.

    GoDspeed

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  5. Anonymous
    2013-11-12T16:36:13+00:00

    I found the problem its MS Internet Explorer 10 update.

    I put in My old HDD and checked My problem files being the 3D Video files and I had no problems.

    Then I started to allow Windows to update, when I got done with installing IE 10 and the restart.

    The problem was there, So I did a system restore before the update to IE 10 and the problem went away.

    Good luck Hope every one has a restore point or you may be able to manually uninstall IE 10.

    For the time being Im going to use Fireox for security reasons being as IE 10 is a security update.

    By the way Im going to start a new thread called Why does thumbnails crash after installing IE 10.

    Also be aware of this update the link is here.http://support.microsoft.com/kb/2670838?wa=wsignin1.0%2cwsignin1.0

    It also goofs with your codecs and video API's

    Thanks a lot, uninstalling  update 2670838 solved my problem.

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