Why does dllhost.exe Com surrogate consumes memory untill crash

Anonymous
2013-04-24T21:17:11+00:00

Why does dllhost.exe  Com surrogate consumes memory untill crash.

It happens when I highlight or view a folder containing video files, Even if I close the folder or select a different folder the memory keeps getting consumed.

It seems to happen mostly with 3D Video files but it has done the same with 2D files.

So it seems to be a problem with the windows thumb nail system dealing with these files.

By the way trying to delete or move the file or folder while the Com Surrogate is consuming memory Delete can not complete the task.

What I have been doing is finding offending file selecting Delete, then go to task manager stopping Com Surrogate, then the file will delete.

Fix

"MS are aware of problems with certain chipset/driver combinations and the KB2670838 update

They are also aware of problems with the IE10 install

They are working on both issues, and will update as and when they are satisfied that they have solved the problems.

The recommendation in the meantime is that if the update doesn't install first time, make sure it's uninstalled, and then hide it - Windows Update will unhide it when it is updated."

So Uninstall IE10 and KB2670838 update, hide them from auto updating when thy pop back up to be updated the problem should be fixed.

Proof that MS knows that IE10 has problems on some hardware platforms is here.

  http://technet.microsoft.com/en-us/ie/jj898509.aspx

Hope this helps Every One.

Windows for home | Previous Windows versions | Files, folders, and storage

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  1. Anonymous
    2014-10-20T04:27:17+00:00

    Uhg! Disregard everything I said. It came back with a vengeance.

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  2. Anonymous
    2014-10-20T02:56:07+00:00

    I couldn't find the media player update. I think it was because I had it turned off. So I decided to turn it back on to see if the update reappeared. But now that it's back on everything seems to be running smoothly. I'm not sure why.

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  3. Anonymous
    2014-10-20T01:45:52+00:00

    I'm not trying to directly reply to you but can't figure out how to leave comments without clicking reply. Anyways, earlier today I started having this problem. Most times my computer was unusable.  I tried everything mentioned. I messed with it off and on all day. Then I remembered that late last night windows media player updated itself. It went through the process of all the new install prompts so I'm assuming it was an all together new version. I crossed my fingers and turned it off in the windows component section. Every thing is back to normal and running great. However, I use media player a lot and eventually need it back. I'm going to try to uninstall the update and then turn it back on. I guess I better turn off automatic updates too.

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  4. Anonymous
    2014-09-18T14:12:03+00:00

    I have uninstalled IE 10 as well as 9. Also, the KB267 update. I still get the dllhost.exe loading on occaision. What the heck are we supposed to do to fix this problem? If you know the answer, please use simplyfied terms so non computer people can understand it. thank you.

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  5. Anonymous
    2014-08-22T19:49:36+00:00

    Hello JohnMe123....

    Did you have any 3D movie (AVI, MOV, etc) files on your computer?  Or did you have any external USB drives connected to your computer (USB 2.0 or 3.0)?

    I did.  I have 16GBs of memory in my SATA3 Windows Ultimate box.  When I tried to access my external USB 3.0 drives, they would come up empty.  I also had many different formats of 3D movie files on my computer.  

    My computer stopped DLLHOST from running wild when I removed the update called KB2670838.

    While I like to select it, and tell it to never show up again, it is kind of like telling the Bing toolbar to never show up again.  It keeps installing it self from time to time.  But once removed, all of my problems were over.  I also use Firefox.  Also, I keep all of my motherboard chip set drives up to date (see your motherboard model number and search the internet for this), as well as keeping my HP drivers up to date and all of my windows security and non security updates up to date.

    I have used and still recommend MSE to folks.  But when trouble shooting this issue after it was kicked up to Microsoft second tier tech support, the tech (who was very good BTW) installed the free version of Malwarebytes on my computer.  It worked so good, I ended up buying it which was less then $25.00.

    Also, early on, the Microsoft second tier tech support guy thought the issues was viruses, malware, root kits, etc.  So he also installed the free Vipre Rescue and ran it in safe more.  Because I run security software of my own, he did not find anything.  But, I think both products are very good, and I can recommend them to anyone.  I do not know if I can post links here or not, but I will try.  If the links do not work, just google "free Malwarebytes" and then google "viper Rescue" and down load the free one.  One last note, Some viruses, Trojan horses, malware root kits etc, will let anti virus software remove them from your hard drive.  But thy hid high in memory.  If you boot to safe mode (hold down the F8 key when you boot), when you boot to safe mode, little memory is available for them to hide in.So you can usually kill them for good.

    Thanks for your post.  I will look into MagicJellybean Keyfinder - I know nothing about it.  It the links work, they will be below.

    jack

    http://www.vipreantivirus.com/live/

    and

    https://www.malwarebytes.org/

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