Why does dllhost.exe Com surrogate consumes memory untill crash

Anonymous

Why does dllhost.exe Com surrogate consumes memory untill crash.

It happens when I highlight or view a folder containing video files, Even if I close the folder or select a different folder the memory keeps getting consumed.

It seems to happen mostly with 3D Video files but it has done the same with 2D files.

So it seems to be a problem with the windows thumb nail system dealing with these files.

By the way trying to delete or move the file or folder while the Com Surrogate is consuming memory Delete can not complete the task.

What I have been doing is finding offending file selecting Delete, then go to task manager stopping Com Surrogate, then the file will delete.

Fix

"MS are aware of problems with certain chipset/driver combinations and the KB2670838 update

They are also aware of problems with the IE10 install

They are working on both issues, and will update as and when they are satisfied that they have solved the problems.

The recommendation in the meantime is that if the update doesn't install first time, make sure it's uninstalled, and then hide it - Windows Update will unhide it when it is updated."

So Uninstall IE10 and KB2670838 update, hide them from auto updating when thy pop back up to be updated the problem should be fixed.

Proof that MS knows that IE10 has problems on some hardware platforms is here.

http://technet.microsoft.com/en-us/ie/jj898509.aspx

Hope this helps Every One.

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158 answers

Anonymous

2013-05-26T18:34:55+00:00

That's not entirely true, as dllhost.exe keeps my thumbnails from showing and keeps my file searching with thumbnails from showing any .JPGs in thumbnail fashion. This goes for any movie files I have also.
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Anonymous

2013-05-24T18:38:36+00:00

Never installed the IE10 update and the problem came up.

But I just deinstalled the update 2670838. The thumbnail for the 3d-mp4 was then correctly generated.

If installation of IE10 causes the problem too, then both updates break something.

Thank-you Simon and William. After a month, my 3D mp4 problem is gone. Removing the 2670838 did it. IE now says I'm 'upgraded' to 9 from 10, but that's okay.

Later today some more editing is on the schedule, and there will be time to check for side effects.

Dave.
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Anonymous

2013-05-24T17:01:04+00:00

I found the problem its MS Internet Explorer 10 update.

I put in My old HDD and checked My problem files being the 3D Video files and I had no problems.

Then I started to allow Windows to update, when I got done with installing IE 10 and the restart.

The problem was there, So I did a system restore before the update to IE 10 and the problem went away.

Good luck Hope every one has a restore point or you may be able to manually uninstall IE 10.

For the time being Im going to use Fireox for security reasons being as IE 10 is a security update.

By the way Im going to start a new thread called Why does thumbnails crash after installing IE 10.

Also be aware of this update the link is here.http://support.microsoft.com/kb/2670838?wa=wsignin1.0%2cwsignin1.0

It also goofs with your codecs and video API's

Hi guys,

I have found some useful information regarding platform update:

Definitely read this if you have not done:

http://support.microsoft.com/kb/2670838?wa=wsignin1.0

Useful information in above link are:

Important Some portable computers that have a combination of Intel and AMD video cards in a hybrid configuration have drivers that are incompatible with this platform update for Windows 7 SP1 and Windows Server 2008 R2 SP1.

Therefore it is recommended to uninstall it.

and in Update replacement information:

2488113

(http://support.microsoft.com/kb/2488113/ )

An application that uses Direct2D or Direct3D may crash in Windows 7 or in Windows Server 2008 R2

Might also help to solve this problem.
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Anonymous

2013-05-24T16:52:12+00:00

Just removed the 2670838 update, and it resolved the same issue I was having with video files. Same issue with dllhost.exe running until all RAM was used and then crashing unless I force closed it.

Another microsoft update to block. Well done on wrecking your own OS! Thanks for the tip William (and Simon).

Thank you for Your kind remark.

yes it seems that the update You removed has a version of the x264 codec which should work for mp4 files but it seems to be incomplete.

Being as it is installed by MS it becomes the dominant codec and breaks any codec You have installed for mp4.

This is just what I have observed not a fact.

I am not a programer nor do I have a degree in computer science, but I have been working with a multitude of codecs to make My own video files since the DOS/Windows3.11 days and never had so much trouble installing the correct codec for the job.

It may be that most of the codecs that I use are open source and MS is blocking them being that they don't have MS certification.
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Anonymous

2013-05-24T16:21:34+00:00

Just removed the 2670838 update, and it resolved the same issue I was having with video files. Same issue with dllhost.exe running until all RAM was used and then crashing unless I force closed it.

Another microsoft update to block. Well done on wrecking your own OS! Thanks for the tip William (and Simon).
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