Why does dllhost.exe Com surrogate consumes memory untill crash

Anonymous
2013-04-24T21:17:11+00:00

Why does dllhost.exe  Com surrogate consumes memory untill crash.

It happens when I highlight or view a folder containing video files, Even if I close the folder or select a different folder the memory keeps getting consumed.

It seems to happen mostly with 3D Video files but it has done the same with 2D files.

So it seems to be a problem with the windows thumb nail system dealing with these files.

By the way trying to delete or move the file or folder while the Com Surrogate is consuming memory Delete can not complete the task.

What I have been doing is finding offending file selecting Delete, then go to task manager stopping Com Surrogate, then the file will delete.

Fix

"MS are aware of problems with certain chipset/driver combinations and the KB2670838 update

They are also aware of problems with the IE10 install

They are working on both issues, and will update as and when they are satisfied that they have solved the problems.

The recommendation in the meantime is that if the update doesn't install first time, make sure it's uninstalled, and then hide it - Windows Update will unhide it when it is updated."

So Uninstall IE10 and KB2670838 update, hide them from auto updating when thy pop back up to be updated the problem should be fixed.

Proof that MS knows that IE10 has problems on some hardware platforms is here.

  http://technet.microsoft.com/en-us/ie/jj898509.aspx

Hope this helps Every One.

Windows for home | Previous Windows versions | Files, folders, and storage

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  1. Anonymous
    2013-06-04T15:39:11+00:00

    Why does dllhost.exe  Com surrogate consumes memory untill crash.

    It happens when I highlight or view a folder containing video files, Even if I close the folder or select a different folder the memory keeps getting consumed.

    It seems to happen mostly with 3D Video files but it has done the same with 2D files.

    So it seems to be a problem with the windows thumb nail system dealing with these files.

    By the way trying to delete or move the file or folder while the Com Surrogate is consuming memory Delete can not complete the task.

    What I have been doing is finding offending file selecting Delete, then go to task manager stopping Com Surrogate, then the file will delete.

    OK, I got this! I have most likely found the solution to your problem, if all the other normal things have been done to your system to ensure its proper operation, and you have plenty of resources such as RAM and processor speed. 

    I had the same problem as you and I have 32GB of memory and a decent 8 core processor. dllhost.exe would grow like the blob and slow everything down, especially if I did a search or just my desktop was showing with thumbnails of video or still images.

    Solution:  download and run autoruns by sysinternals. It will take you maybe 20 minutes till you have your problem solved and will be error free.  When you uncheck a box in the left, it prevents a program or module from starting when windows starts.  It doesn't prevent you from using the program, it just prevents the small programs from running all the time in the background, like the acrobat reader tray, even though you don't spend all your days opening and reading acrobat PDFs.

    I uncheck any and all references to MS Office and the associated Kaspersky program that gives that program protection. Also any references to Adobe.  Save the file, name it,  and restart. Done!

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  2. Anonymous
    2013-06-03T19:08:44+00:00

    I'm having this same problem. It started exactly when I started working with 3D movie files that have certain tags in the meta data in the file that indicate the 3D nature for playback (either SBS or TB). Dllhost.exe balloons and explodes, stuck in some kind of infinite loop trying to generate a thumbnail for it. Very frustrating, thank you to those who posted here that helped me solve the mystery.

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  3. Anonymous
    2013-06-02T11:03:04+00:00

    I also have an HTPC or multimedia machine I am going to check with My TV card vendor and see if They have also made a patch.

    Ill post an update with link if so.

    Thanks for the info.

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  4. Anonymous
    2013-05-31T23:28:18+00:00

    So it turns out, this update is really really really evil! Even more so, because it is a silent prerequisite for IE10.

    I just wanted to try out the analog Input of my Terratec TV Stick today. To do that I used the TV Application from Terratec, that I do not normally use. No sound for TV, no nothing for analog input. I suspected all and everything to be faulty, especially the old analoge cables. And then I finally tried the support page from terratec, hoping I just was to dumb to use the adapter cable.

    http://www.terratec.net/en/driver-and-support/faq\_147625.html?selectproduct=Cinergy%20HTC%20Stick%20HD

    Quote:

    "The Microsoft platform update KB2670838, which is available for Windows 7 since the end of February will, in some cases, stop the image and sound in the TERRATEC Home Cinema software."

    They have released a patch and sound for tv and picture for analogue works again.

    The kicker is this: I had already deinstalled this crappy update a few days ago!!!

    Seems to me, this so called update breaks an awful lot of things, most people would not even notice immediately.

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  5. Anonymous
    2013-05-26T22:50:35+00:00

    That's not entirely true, as dllhost.exe keeps my thumbnails from showing and keeps my file searching with thumbnails from showing any .JPGs in thumbnail fashion.  This goes for any movie files I have also.

    See my post of May 24.  Removal of 2670838 fixed it for me.  Side effect: IE went from 10 to 9. But that's okay.

    Just ran Windows Update and a couple of installs were recommended: install 2670838.    My decision was to disregard. 

    Check this thread: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/kb-2670838-the-evil-update/08bfdb2b-6896-4c34-89c2-16896a25dc3d

    Dave

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