Why does dllhost.exe Com surrogate consumes memory untill crash

Anonymous

Why does dllhost.exe Com surrogate consumes memory untill crash.

It happens when I highlight or view a folder containing video files, Even if I close the folder or select a different folder the memory keeps getting consumed.

It seems to happen mostly with 3D Video files but it has done the same with 2D files.

So it seems to be a problem with the windows thumb nail system dealing with these files.

By the way trying to delete or move the file or folder while the Com Surrogate is consuming memory Delete can not complete the task.

What I have been doing is finding offending file selecting Delete, then go to task manager stopping Com Surrogate, then the file will delete.

Fix

"MS are aware of problems with certain chipset/driver combinations and the KB2670838 update

They are also aware of problems with the IE10 install

They are working on both issues, and will update as and when they are satisfied that they have solved the problems.

The recommendation in the meantime is that if the update doesn't install first time, make sure it's uninstalled, and then hide it - Windows Update will unhide it when it is updated."

So Uninstall IE10 and KB2670838 update, hide them from auto updating when thy pop back up to be updated the problem should be fixed.

Proof that MS knows that IE10 has problems on some hardware platforms is here.

http://technet.microsoft.com/en-us/ie/jj898509.aspx

Hope this helps Every One.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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158 answers

Anonymous

2013-06-15T21:53:07+00:00

I stumbled upon this Kb article while doing something else, but what caught my eye, was what this hotfix was intended for. I haven't experienced the issue that is being discussed here, so I cant really speak to it but I found this article intriguing enough to post the link here for those of you that know what is happening, to see if it might be related.

Certain JPEG images cannot be displayed after installing Update KB2670838

http://support.microsoft.com/kb/2836502

Take a look and find out if this is what is actually causing the issue.
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Anonymous

2013-06-12T11:42:12+00:00

We are many with this problem. Microsoft should do something about it.

Hope someone can help
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Anonymous

2013-06-12T10:00:39+00:00

Sooo, MS Update has now kb2834140 which is supposed to fix kb2670838. Sadly it does nothing for the thumbnail issue.

While testing, I had to reset the thumbnail cache with cleanmgr.exe, because the thumb in the cache was used and dllhost was not leaking, because the 3D-mp4 thumb was already created.

As usually, renaming and killing dllhost to complete the renaming worked to stop the leaking.

I suspect, there are more possible causes for a broken thumbnail system. If dllhost only leaks memory if it tries to create a thumbnail for a mp4 with h.264 content of a 3D video (a side by side trailer in my case) it seems to be caused by kb2670838 which is a prerequisite for or included in IE10.
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Anonymous

2013-06-11T11:09:59+00:00

il faut aller dans le panneau de configuration le gestionnaire de désinstallation des programme, vous afficher les mise à jour de Windows, vous recherchez le pack KB2670838 et vous cliquez dessus pour le désinstaller, le PC demandera l'arret et le redémarrage du PC (fermer vos processus avant de désinstaller) et tout remarche correctement.
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Anonymous

2013-06-09T19:32:14+00:00

This is a little off topic but here goes.

I am going to give you a look into what is installed on my PC and maybe give You some ideas to improve stability with your codec's, it may not but it could help with your problem.

Ok for starters stay away from codec packs they tend to break more things that they fix.

It is better to install only the Codec's that you need and try not to duplicate, Meaning for instance.

I use ffdshow as my main decoder/encoder.

There is no reason for me to install DIVX ffdshow can play divx files and just about any .mp4 and .avi file ever made.

If You like DIVX and have it installed You should not install ffdshow, xvid, or x264 codecs they will fight each other they pretty much all play the same type of files.

Although You can have more than one codec that plays a file type it is not recommended and can cause problems.

That is why I like ffdshow it covers a broad amount of compression types.

My second choice would be XVid but it is harder to setup for encoding.

Oh and by the way since these codecs I mention are GNU they are freeware not shareware and do a great job.

It can decode almost all .avi .mpg .mpeg .divx encoded with a variety of encoders.

Here is the list of supported decode formats from my registry.

[HKEY_LOCAL_MACHINE\Software\GNU\ffdshow]

"revision"=dword:00000c52

"builddate"=dword:01329149

"lang"="1033"

"8bps"=dword:00000001

"asv1"=dword:00000001

"cscd"=dword:00000001

"cyuv"=dword:00000001

"div3"=dword:00000001

"duck"=dword:00000001

"dx50"=dword:00000001

"ffv1"=dword:00000001

"flv1"=dword:00000001

"fvfw"=dword:00000001

"h261"=dword:00000001

"h263"=dword:00000001

"h264"=dword:00000001

"hfyu"=dword:00000001

"iv32"=dword:00000001

"loco"=dword:00000001

"mjpg"=dword:00000001

"mp41"=dword:00000001

"mp42"=dword:00000001

"mp43"=dword:00000001

"mp4v"=dword:00000001

"mszh"=dword:00000001

"png1"=dword:00000001

"qpeg"=dword:00000001

"qtrle"=dword:00000001

"qtrpza"=dword:00000001

"raw_rawv"=dword:00000001

"rt21"=dword:00000001

"svq1"=dword:00000001

"svq3"=dword:00000001

"theo"=dword:00000001

"vcr1"=dword:00000001

"vp3"=dword:00000001

"vp5"=dword:00000001

"vp6"=dword:00000001

"vp6f"=dword:00000001

"wnv1"=dword:00000001

"xvid"=dword:00000001

"zlib"=dword:00000001

"dscalerPth"=""

"pth"="C:\Program Files (x86)\ffdshow"

ffdshow will be responsable for decoding mainly .avi .divx and .mp4 files as for .mpg .mpeg .wmv the system codec handles them just fine.

Then for Flash media types .FLV .asf I use Adobe flash, But no thumbs-common But the video plays fine.

For Quick Time files .MOV .QT I use QuickTime alternative codec no thumbs-common but files play fine.

For REAL media types .ra .ram I use Real alternative codec no thumbs-common but file plays fine.

This is where I get my open source codec's/decoders.

www.free-codecs.com

They have been around for quite a while 1996 I think any way haven't downloaded any crapware from them the codec's seem to be clean of mallware but I still scan right after download any way to be sure.

And that about covers most formats there are a few videos out there on the web that say I need a specific codec to view.

Normally these are sites just trying to make a buck off a sucker or sell an expensive tweaked version of a codec I already have.

Any site after installing Adobe flash and MS silverlight says that you need to download their codec is normally a scam.

As for a good alternate Video player VLC is one the other I use is KMPlayer the will play just about anything.

Just be careful while tweaking advanced settings in KMPlayer You can mess Up things with your codec's if you don't know what You are doing, sometimes its better to leave it alone untill You do some research and learn about it.

The downside of being a powerful Video player.

As for photos/pix/pictures I am a bit out of touch I only have the two main file types .jpg or .jpg and .Bmp

So no help there for You windows handles these types prety well.
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