Why does dllhost.exe Com surrogate consumes memory untill crash

Anonymous
2013-04-24T21:17:11+00:00

Why does dllhost.exe  Com surrogate consumes memory untill crash.

It happens when I highlight or view a folder containing video files, Even if I close the folder or select a different folder the memory keeps getting consumed.

It seems to happen mostly with 3D Video files but it has done the same with 2D files.

So it seems to be a problem with the windows thumb nail system dealing with these files.

By the way trying to delete or move the file or folder while the Com Surrogate is consuming memory Delete can not complete the task.

What I have been doing is finding offending file selecting Delete, then go to task manager stopping Com Surrogate, then the file will delete.

Fix

"MS are aware of problems with certain chipset/driver combinations and the KB2670838 update

They are also aware of problems with the IE10 install

They are working on both issues, and will update as and when they are satisfied that they have solved the problems.

The recommendation in the meantime is that if the update doesn't install first time, make sure it's uninstalled, and then hide it - Windows Update will unhide it when it is updated."

So Uninstall IE10 and KB2670838 update, hide them from auto updating when thy pop back up to be updated the problem should be fixed.

Proof that MS knows that IE10 has problems on some hardware platforms is here.

  http://technet.microsoft.com/en-us/ie/jj898509.aspx

Hope this helps Every One.

Windows for home | Previous Windows versions | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

158 answers

Sort by: Newest
  1. Anonymous
    2013-11-03T15:55:10+00:00

    Thank you. It resolved the problem

    Can't we( who have this problem , hardware)  avail the IE10 features anymore?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-10-18T11:12:42+00:00

    I igree, it works fine. So, really have a problem with this update.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-10-11T06:20:00+00:00

    well your solution of uninstalling the update KB2670838 worked now the com surrogate aka memory eater won't show up leaving my computer with loads of memory thank you

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-09-27T09:40:50+00:00

    hi,

    In my case it was a video file that I was deleting over a remote desktop connection. I think the video file got corrupted when I stopped the delete process halfway. Finally I started from USB with partedmagic (any OS from USB would do) and deleted the corrupted file / directory. Problem SOLVED (for me).

    HopeThisHelps!

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2013-08-26T14:39:19+00:00

    I found a strange solution, for me, on my Win 8 system.  Every time I closed the empty message - either via Cancel, OK or Close box I could hear my removable backup box (WD 3TB) wind itself up.  I

    disabled it and POOF no more problems with COM Surrogate.  Why did this work?  I donno.............  All that's on the box is my backups.

    Was this answer helpful?

    0 comments No comments