Why does dllhost.exe Com surrogate consumes memory untill crash

Anonymous
2013-04-24T21:17:11+00:00

Why does dllhost.exe  Com surrogate consumes memory untill crash.

It happens when I highlight or view a folder containing video files, Even if I close the folder or select a different folder the memory keeps getting consumed.

It seems to happen mostly with 3D Video files but it has done the same with 2D files.

So it seems to be a problem with the windows thumb nail system dealing with these files.

By the way trying to delete or move the file or folder while the Com Surrogate is consuming memory Delete can not complete the task.

What I have been doing is finding offending file selecting Delete, then go to task manager stopping Com Surrogate, then the file will delete.

Fix

"MS are aware of problems with certain chipset/driver combinations and the KB2670838 update

They are also aware of problems with the IE10 install

They are working on both issues, and will update as and when they are satisfied that they have solved the problems.

The recommendation in the meantime is that if the update doesn't install first time, make sure it's uninstalled, and then hide it - Windows Update will unhide it when it is updated."

So Uninstall IE10 and KB2670838 update, hide them from auto updating when thy pop back up to be updated the problem should be fixed.

Proof that MS knows that IE10 has problems on some hardware platforms is here.

  http://technet.microsoft.com/en-us/ie/jj898509.aspx

Hope this helps Every One.

Windows for home | Previous Windows versions | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

158 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-10-20T13:39:02+00:00

    OOps, ignore my last reply.  I just REread that and I noticed you were saying "is this not a registry cleaner?.  I was thinking you were looking for the part of it that WAS a registry cleaner :)

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-10-20T13:35:56+00:00

    Piriform is a reg cleaner.  You have to click REGISTRY on the left side under CLEANER.  Then you can clean out your registery.  Also, you need to run it, fix problems, run it again until it finds no problems.  Reboot.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-10-20T04:27:17+00:00

    Uhg! Disregard everything I said. It came back with a vengeance.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-10-20T02:56:07+00:00

    I couldn't find the media player update. I think it was because I had it turned off. So I decided to turn it back on to see if the update reappeared. But now that it's back on everything seems to be running smoothly. I'm not sure why.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2014-10-20T01:45:52+00:00

    I'm not trying to directly reply to you but can't figure out how to leave comments without clicking reply. Anyways, earlier today I started having this problem. Most times my computer was unusable.  I tried everything mentioned. I messed with it off and on all day. Then I remembered that late last night windows media player updated itself. It went through the process of all the new install prompts so I'm assuming it was an all together new version. I crossed my fingers and turned it off in the windows component section. Every thing is back to normal and running great. However, I use media player a lot and eventually need it back. I'm going to try to uninstall the update and then turn it back on. I guess I better turn off automatic updates too.

    Was this answer helpful?

    0 comments