Windows store does not open - missing PurgeCaches

Anonymous
2012-12-02T04:12:22+00:00

Windows store does not open; always goes back to start screen. When I opened, wsreset.exe, then I got this error message...

Windows cannot find 'ms-windows-store:PurgeCaches'. Make sure you typed the name correctly, and then try again.

What should I do? Note that the store actually works in other user account.

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-10-18T17:08:25+00:00

This command line solution (power shell to be exact) I found in other thread fix it for me

http://answers.microsoft.com/en-us/windows/forum/windows8\_1-windows\_store/just-updated-to-windows-81-and-the-windows-store/c4cf204d-bd99-426c-b800-9c9125ae739c

Answer

Luis Cantero replied on

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Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

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Anonymous
2014-10-08T02:46:07+00:00

Don't do anything else other than cutting and running this code make sure you do nothing else other than Running this.

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

I wish i have known this before i re-freshed my wndows 8. What happened to me was that i deleted the packages folder C:\Users\**********\AppData\Local\Packages\.* i thought it was temp files or cache. Microsoft should change the location of this package folder or add recognizable name such as Store Apps Packages.

Thanks for your help.

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Anonymous
2015-04-10T00:54:56+00:00

Running    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml   at the command line (Search->Run->cmd.exe) is the answer! I've been having this problem for months and this finally fixed it. THANK YOU TO WHOMEVER FIGURED THIS OUT!!!!!!!!!!

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  1. Anonymous
    2016-10-03T14:19:47+00:00

    So I this problem in conjunction with all my store apps not working.

    I solved the store crash issue by fixing my permissions on the WindowsApps folder.

    C:\Program Files (go to view tab and enable view of hidden items, uncheck this after completing this guide)

    Find WindowsApps folder right click and open properties.

    Go to security tab then click advanced near the bottom

    At the top of the window change owner by clicking change and type Administrators and check names (should underline)

    click ok, and then apply.

    This allowed my store to open.

    Now I am trying to fix my store apps.

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  2. Anonymous
    2016-10-03T14:25:42+00:00

    If you follow my guide for fixing the store.

    Hopefully like me, searching for the app that’s crashing in the store should launch it without any problems.

    Once I launched from store app now works normally.

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