Windows store does not open - missing PurgeCaches

Anonymous
2012-12-02T04:12:22+00:00

Windows store does not open; always goes back to start screen. When I opened, wsreset.exe, then I got this error message...

Windows cannot find 'ms-windows-store:PurgeCaches'. Make sure you typed the name correctly, and then try again.

What should I do? Note that the store actually works in other user account.

Windows for home | Previous Windows versions | Microsoft Store

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Anonymous
2013-10-18T17:08:25+00:00

This command line solution (power shell to be exact) I found in other thread fix it for me

http://answers.microsoft.com/en-us/windows/forum/windows8\_1-windows\_store/just-updated-to-windows-81-and-the-windows-store/c4cf204d-bd99-426c-b800-9c9125ae739c

Answer

Luis Cantero replied on

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Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

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Anonymous
2014-10-08T02:46:07+00:00

Don't do anything else other than cutting and running this code make sure you do nothing else other than Running this.

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

I wish i have known this before i re-freshed my wndows 8. What happened to me was that i deleted the packages folder C:\Users\**********\AppData\Local\Packages\.* i thought it was temp files or cache. Microsoft should change the location of this package folder or add recognizable name such as Store Apps Packages.

Thanks for your help.

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Anonymous
2015-04-10T00:54:56+00:00

Running    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml   at the command line (Search->Run->cmd.exe) is the answer! I've been having this problem for months and this finally fixed it. THANK YOU TO WHOMEVER FIGURED THIS OUT!!!!!!!!!!

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  1. Anonymous
    2013-10-18T01:55:16+00:00

    Hello, after updating to 8.1 today I have the same issue.

    Already have done method 1 and 2 (my antivirus is ms defender)

    store app shows the splash screen and almost inmediatly closes, but after using the wsreset command show the "ms-windows-store:PurgeCaches" box.

    1. Is this issue confined only to the Windows Store App?

    YES all other metro apps run

    1. Do you get any error when you try to open Windows Store?

    no, just after executing the wsreset command.

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  2. Anonymous
    2013-10-18T00:40:34+00:00

    I tried all the above steps and still get the same thing. Click on 'Store' it flashes the splash screen, then pops back to the start panel.

    WSReset.exe gives :

    Windows cannot find 'ms-windows-store:PurgeCaches'. Make sure you typed the name correctly, and then try again.

    Any other suggestions?

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    2 people found this answer helpful.
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