Windows store does not open - missing PurgeCaches

Anonymous
2012-12-02T04:12:22+00:00

Windows store does not open; always goes back to start screen. When I opened, wsreset.exe, then I got this error message...

Windows cannot find 'ms-windows-store:PurgeCaches'. Make sure you typed the name correctly, and then try again.

What should I do? Note that the store actually works in other user account.

Windows for home | Previous Windows versions | Microsoft Store

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Anonymous
2013-10-18T17:08:25+00:00

This command line solution (power shell to be exact) I found in other thread fix it for me

http://answers.microsoft.com/en-us/windows/forum/windows8\_1-windows\_store/just-updated-to-windows-81-and-the-windows-store/c4cf204d-bd99-426c-b800-9c9125ae739c

Answer

Luis Cantero replied on

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Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

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Anonymous
2014-10-08T02:46:07+00:00

Don't do anything else other than cutting and running this code make sure you do nothing else other than Running this.

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

I wish i have known this before i re-freshed my wndows 8. What happened to me was that i deleted the packages folder C:\Users\**********\AppData\Local\Packages\.* i thought it was temp files or cache. Microsoft should change the location of this package folder or add recognizable name such as Store Apps Packages.

Thanks for your help.

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Anonymous
2015-04-10T00:54:56+00:00

Running    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml   at the command line (Search->Run->cmd.exe) is the answer! I've been having this problem for months and this finally fixed it. THANK YOU TO WHOMEVER FIGURED THIS OUT!!!!!!!!!!

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141 additional answers

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  1. Anonymous
    2014-03-11T16:01:35+00:00

    Windows store does not open; always goes back to start screen as does other apps.  wsreset.exe, gives the msg

    Windows cannot find 'ms-windows-store:PurgeCaches

    i have tried the other suggestions, none work.  my tiles are live and update, weather shows current temp and info, but click on it, it flips back.   the camera and photo library tiles open and work.  

    i installed 8.1 months ago and had no issues, everything worked including the store and apps. this happened in the last week with the ws store and apps not working.  i have looked at forums and msgs regarding the issue, none of the solutions worked for me

    since this seems to be a widespread issue, ms should address it and fix it.  but i am open to suggestions on fixes other the ones posted earlier and i have ran scannow, dism, test programs, etc without any success.  i really want to avoid refresh and reinstall options if possible.

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  2. Anonymous
    2014-03-06T06:40:49+00:00

    doesn't work! 

    the programe itself doesnt work.

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