Windows store does not open - missing PurgeCaches

Anonymous
2012-12-02T04:12:22+00:00

Windows store does not open; always goes back to start screen. When I opened, wsreset.exe, then I got this error message...

Windows cannot find 'ms-windows-store:PurgeCaches'. Make sure you typed the name correctly, and then try again.

What should I do? Note that the store actually works in other user account.

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-10-18T17:08:25+00:00

This command line solution (power shell to be exact) I found in other thread fix it for me

http://answers.microsoft.com/en-us/windows/forum/windows8\_1-windows\_store/just-updated-to-windows-81-and-the-windows-store/c4cf204d-bd99-426c-b800-9c9125ae739c

Answer

Luis Cantero replied on

-

Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

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Anonymous
2014-10-08T02:46:07+00:00

Don't do anything else other than cutting and running this code make sure you do nothing else other than Running this.

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

I wish i have known this before i re-freshed my wndows 8. What happened to me was that i deleted the packages folder C:\Users\**********\AppData\Local\Packages\.* i thought it was temp files or cache. Microsoft should change the location of this package folder or add recognizable name such as Store Apps Packages.

Thanks for your help.

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Anonymous
2015-04-10T00:54:56+00:00

Running    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml   at the command line (Search->Run->cmd.exe) is the answer! I've been having this problem for months and this finally fixed it. THANK YOU TO WHOMEVER FIGURED THIS OUT!!!!!!!!!!

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141 additional answers

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  1. Anonymous
    2014-07-07T03:55:05+00:00

    I'm getting the same as the last poster. Have tried all other methods in this thread and none have worked. I can't test from a different user account because my "PC Settings" will close after opening just like the Windows Store problem that I and all the others are having. Please respond with an ACTUAL fix.

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  2. Anonymous
    2014-07-04T05:06:49+00:00

    Hmm - Does not seem to work for me. Here's what I get:

    C:\WINDOWS\system32> ((Get-ChildItem “HKLM:SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\InboxApplicat

    ions”) | Get-ItemProperty).Path | Add-AppxPackage -Register -DisableDevelopmentMode

    Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.

    An internal error occurred with error 0x80070005. See http://go.microsoft.com/fwlink/?LinkId=235160 for help

    diagnosing app deployment issues.

    NOTE: For additional information, look for [ActivityId] 4d48a85a-9734-0003-98ae-484d3497cf01 in the Event Log or use

    the command line Get-AppxLog -ActivityID 4d48a85a-9734-0003-98ae-484d3497cf01

    At line:1 char:134

    • ... operty).Path | Add-AppxPackage -Register -DisableDevelopmentMode

    +                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

        + CategoryInfo          : WriteError: (C:\Windows\vpnp...ppxManifest.xml:String) [Add-AppxPackage], IOException

        + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

    Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.

    An internal error occurred with error 0x80070005. See http://go.microsoft.com/fwlink/?LinkId=235160 for help

    diagnosing app deployment issues.

    NOTE: For additional information, look for [ActivityId] 4d48a85a-9734-0003-9cae-484d3497cf01 in the Event Log or use

    the command line Get-AppxLog -ActivityID 4d48a85a-9734-0003-9cae-484d3497cf01

    At line:1 char:134

    • ... operty).Path | Add-AppxPackage -Register -DisableDevelopmentMode

    +                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

        + CategoryInfo          : WriteError: (C:\Windows\vpnp...ppxManifest.xml:String) [Add-AppxPackage], IOException

        + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

    Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.

    An internal error occurred with error 0x80073D05. See http://go.microsoft.com/fwlink/?LinkId=235160 for help

    diagnosing app deployment issues.

    NOTE: For additional information, look for [ActivityId] 4d48a85a-9734-0000-02af-484d3497cf01 in the Event Log or use

    the command line Get-AppxLog -ActivityID 4d48a85a-9734-0000-02af-484d3497cf01

    At line:1 char:134

    • ... operty).Path | Add-AppxPackage -Register -DisableDevelopmentMode

    +                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

        + CategoryInfo          : WriteError: (C:\Windows\FileManager\AppxManifest.xml:String) [Add-AppxPackage], IOExcept

       ion

        + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

    Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.

    An internal error occurred with error 0x80070005. See http://go.microsoft.com/fwlink/?LinkId=235160 for help

    diagnosing app deployment issues.

    NOTE: For additional information, look for [ActivityId] 4d48a85a-9734-0000-03af-484d3497cf01 in the Event Log or use

    the command line Get-AppxLog -ActivityID 4d48a85a-9734-0000-03af-484d3497cf01

    At line:1 char:134

    • ... operty).Path | Add-AppxPackage -Register -DisableDevelopmentMode

    +                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

        + CategoryInfo          : WriteError: (C:\Windows\vpnp...ppxManifest.xml:String) [Add-AppxPackage], IOException

        + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

    Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.

    An internal error occurred with error 0x80070005. See http://go.microsoft.com/fwlink/?LinkId=235160 for help

    diagnosing app deployment issues.

    NOTE: For additional information, look for [ActivityId] 4d48a85a-9734-0000-06af-484d3497cf01 in the Event Log or use

    the command line Get-AppxLog -ActivityID 4d48a85a-9734-0000-06af-484d3497cf01

    At line:1 char:134

    • ... operty).Path | Add-AppxPackage -Register -DisableDevelopmentMode

    +                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

        + CategoryInfo          : WriteError: (C:\Windows\Camera\AppxManifest.xml:String) [Add-AppxPackage], IOException

        + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

    Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.

    An internal error occurred with error 0x80070005. See http://go.microsoft.com/fwlink/?LinkId=235160 for help

    diagnosing app deployment issues.

    NOTE: For additional information, look for [ActivityId] 4d48a85a-9734-0000-0aaf-484d3497cf01 in the Event Log or use

    the command line Get-AppxLog -ActivityID 4d48a85a-9734-0000-0aaf-484d3497cf01

    At line:1 char:134

    • ... operty).Path | Add-AppxPackage -Register -DisableDevelopmentMode

    +                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

        + CategoryInfo          : WriteError: (C:\Windows\vpnp...ppxManifest.xml:String) [Add-AppxPackage], IOException

        + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

    Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.

    An internal error occurred with error 0x80070005. See http://go.microsoft.com/fwlink/?LinkId=235160 for help

    diagnosing app deployment issues.

    NOTE: For additional information, look for [ActivityId] 4d48a85a-9734-0000-0baf-484d3497cf01 in the Event Log or use

    the command line Get-AppxLog -ActivityID 4d48a85a-9734-0000-0baf-484d3497cf01

    At line:1 char:134

    • ... operty).Path | Add-AppxPackage -Register -DisableDevelopmentMode

    +                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

        + CategoryInfo          : WriteError: (C:\Windows\Imme...ppxmanifest.xml:String) [Add-AppxPackage], IOException

        + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

    Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.

    An internal error occurred with error 0x80073D05. See http://go.microsoft.com/fwlink/?LinkId=235160 for help

    diagnosing app deployment issues.

    NOTE: For additional information, look for [ActivityId] 4d48a85a-9734-0002-e7ae-484d3497cf01 in the Event Log or use

    the command line Get-AppxLog -ActivityID 4d48a85a-9734-0002-e7ae-484d3497cf01

    At line:1 char:134

    • ... operty).Path | Add-AppxPackage -Register -DisableDevelopmentMode

    +                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

        + CategoryInfo          : WriteError: (C:\Windows\WinStore\AppxManifest.xml:String) [Add-AppxPackage], IOException

        + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

    And this was run because this command failed as in the thread:

    C:\WINDOWS\system32> powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

    Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.

    An internal error occurred with error 0x80073D05. See http://go.microsoft.com/fwlink/?LinkId=235160 for help

    diagnosing app deployment issues.

    NOTE: For additional information, look for [ActivityId] 4d48a85a-9734-0002-87af-484d3497cf01 in the Event Log or use

    the command line Get-AppxLog -ActivityID 4d48a85a-9734-0002-87af-484d3497cf01

    At line:1 char:1

    • Add-AppxPackage -DisableDevelopmentMode -Register C:\WINDOWS\WinStore\AppxManife ... 
    •

        + CategoryInfo          : WriteError: (C:\WINDOWS\WinStore\AppxManifest.xml:String) [Add-AppxPackage], IOException

        + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

    Would appreciate any help that will fix this problem,

    Thanks and Good Day!,

    Ajay

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