Kernel error 41

Anonymous

Hi, for about 9 months now I'm experiencing kernel 41 errors. I got them about once or twice a month, but this month they happened already 6 times. I have a VAIO notebok VPCF23C5E with a 500 GB SSD drive with Win7 Pro SP1 German. I constantly use my notebook between 10-12 hours a day and work a lot with Photoshop, InDesign and Visual Studio. When the system crashes I'm doing nothing special, just clicking somewhere. The crashes never appeared on high loads, like copying a terabyte hard drive or heavy work in Photoshop. Normally I'm just writing an email or clicking in a program. Once the system just turned off without a blue screen. The bugcheck codes vary:

0, 0x0000001A, 0x00000050, 0x000000D1,0x0000010D, 0x0000000A, 0x0000001E

I have no clue where to start searching. I run the sony hardware tests and they reported no error.

All Windows and Sony updates are installed. The only non-Sony driver I have installed is the NVIDIA graphics driver. I know I updated it before, but can't recall when. I think I tried it as a solution for the crashes. I updated the driver again about a week ago after the crashes became more, but the crashes still happen.

If I can't find a solution I have to get the computer to Sony repair to check the hardware soroughly. I might be HW, but it could also be a driver issue. I just have tons of timely work to do and really can't be without the computer for days. So if anybody has an idea or even better a process how to pinpoint the source of the crashes I would be very thankful.

Cheers Marcus

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60 answers

Anonymous

2013-11-07T09:38:17+00:00

Hi Patrick,

#1 I thought I upgraded the network drivers a few weeks ago when I went through the first troubleshooting steps with you, but I will check them an update them if necassary. All drivers and updates that are available via teh Sony support site are installed.

#2 I use G-DATA Internet Security software. I use it for a few years on various computers.

I concidered a clean install, but as I wrote before, I'm programming our registration system for our music and dance festival (www.rockthatswing.com). I'm already behind deadline. A clean install with all the necassary software and environment adjustments would cost me three days or more. I really don't have the time right now. I hope that I have another two or three weeks before the next crash series and that I can finish my work before—hoping not to loose much if the crash happens in teh middle of working as usual.

Cheers Marcus
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Anonymous

2013-11-07T09:44:01+00:00

Marcus, remove the security software for temporary troubleshooting purposes. Replace it with Microsoft Security Essentials.

Regards,

Patrick
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Anonymous

2013-11-07T09:50:19+00:00

Hi Gerry, hi Patrick,

does anybody of you know what "Microsoft Uzak Bağlantlar İçin Windows Live Mesh ActiveX Denetimi" is? I have two other entrys in the installed programs list. "Ovládací prevek ActiveX platformy Windows Live Mesh pro..." resp. "Ovládací prevek ActiveX programu Windows Live Mesh pro..."

It looks like Microsoft ActiveX control. I just don't understand why they are in an Eastern European language.

Cheers Marcus
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Anonymous

2013-11-07T10:00:17+00:00

Nothing to worry about there Marcus, they are just the different languages that can be used by Windows Live Mesh ActiveX.

Regards,

Patrick
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Anonymous

2013-11-07T20:58:25+00:00

I deinstalled the T-Mobile Stick drivers, but I just had another shutdown. I was typing in Visual Studio, stopped typing for a second and the system just turned off. No error, nothing, just off.

Marcus
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