Touch screen not working for Asus laptop

Anonymous
2013-02-12T19:00:49+00:00

i have the Asus - 11.6" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive - Steel Gray and for some reason my touch screen is not working anymore. It worked perfectly  the other day but today it is not. Does anybody know why and what i can do to fix this problem?

p.s. i already tried restarting my laptop and shutting it down.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-03-24T16:07:29+00:00

I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

  1. Go to the Control Panel.
  2. Go to Troubleshooting (you may have to search for it)
  3. Click Hardware and Sound
  4. In the Device section, click Hardware and Devices
  5. Have the wizard scan your computer for hardware issues.
  6. Let the computer fix whatever issues you had.

In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

UPDATE:

The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

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  1. Anonymous
    2017-10-29T16:37:46+00:00

    micro ****

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  2. Anonymous
    2017-12-14T02:35:15+00:00

    SO this is going to sound really really weird but I was having the same issue and found out my driver was messed up and it said it wasnt physically connected. get something bluetooth like a speaker or headphones and connect them. it fixed mine and i have no idea why, but after countless hours trying to figure it out i gave up until i started studying for finals and wanting to connect my speaker. I know for a fact that it wasnt working until i paired a new speaker enthe computer and all of sudden the screen worked again... hope this weird solution works for you too! I'm gonna put some keywords in this answer now so other people can find this answer early on TOUCH SCREEN NOT WORKING, TOUCH SCREEN DRIVER GONE? ASUS LAPTOP TOUCH SCREEN NOT WORKING SOLUTION.

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